Quality Assurance Manager

 About the Company:

Headquartered in Santa Ana California, Veros (www.veros.com) is a growing technology company that develops, operates and maintains custom software and business analytic solutions for the financial services industry. We are looking for a self-motivated, independent person to play a critical role, supporting the company’s end user technology needs.

Recognized as one of Orange County Business Journal’s Best Places to Work in 2020, Veros offers a unique opportunity that encourages creativity and professional growth along with a competitive salary and benefits package including medical, dental, vision, life, 401(k), paid vacation, holidays, and more. Great opportunity for the right person.  

Position Summary: 

The Software Quality Assurance Manager is responsible for establishing a quality assurance system and team that promotes customer satisfaction through quality software releases. The candidate will be responsible for managing a team of QA analysts, test planning, testing and ensuring all deliverables are met on time and with quality. This position will champion continuous improvement efforts and defect reduction initiatives, partnering with development, IT and release management teams. 

Principal Responsibilities:

• Defines measurable quality standards, determining sources of problems and identifying specific actions to improve product capabilities and quality
• Develops and manages key process indicators and metrics to track and report quality performance
• Drives and refines software quality assurance best practices to enhance testing capabilities and productivity
• Creates and manages processes for consistent test case execution, defect documentation and tracking and regression testing
• Drives the use of test automation across the team to improve overall release quality, timeliness, and efficiency
• Follows best practices for testing processes to ensure early detection of software bugs to improve quality and productivity; and reduce cost, cycle time, and maintenance efforts
• Establishes goals and objectives for the team that align with the overall roadmap and deliverable schedules. Coordinate multiple projects and manage completing priorities
• Leads in-depth requirement gap analysis by reviewing and analyzing system requirements for ambiguities, inaccuracies, testability and logical statement flaws
• Provides feedback on functional, technical designs and specifications
• Communicates test progress, test results, and other relevant information to project stakeholders and management, and constantly assesses the potential risks to the project that may ultimately affect the quality and properly communicate to key stakeholders
• Reviews test cases for functional test coverage, effectiveness, maintainability, redundancy, duplicates and reusability
• Participates in defect triage meetings with clients’ UAT and business teams 
• Mentors, guides and provides supervision to QA team members through motivation, direction, review and feedback of assigned tasks 

Qualifications:

• Strong and effective leadership skills with excellent communication skills
• Experience with XML/XSL, XML Schemas, Web Services (SOAP/REST), HTML
• Minimum of 5-7 years experience in testing medium to large size projects, working on two or more projects from requirements inception to product release 
• 5+ years software QA experience 
• 3 years of test automation or programming experience
• Experience analyzing requirements, developing test plans and test cases translating from requirements and preparing test data 
• Experience with RDBMS (Oracle preferred) and ability to write SQL statements 
• Experience with functional, stress and regression testing including database validations 
• An understanding of quality assurance test methodologies, deliverables, processes, strategies, techniques and the software development life cycle (SDLC)
• Demonstrate excellent oral and written communication skills with an ability to handle    multiple concurrent projects with limited oversight
• Establish good rapport and work closely with development teams to coordinate testing activity, provide accurate/detailed defect reports and prioritize issues 
• Experience with testing web-based applications developed in .NET framework 
• Experience using Bug tracking systems like Jira, BugZilla, etc 
• B.S. degree in Computer Science, Computer Engineering, MIS or related field 
• Familiarity with marketing for B2B technology firms and/or mortgage, lending, real estate or financial industries a plus

Veros is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.

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