Italian Comments Moderator

AMO Pictures – People who make stories. A global production studio that unites talent, business, and technology. Together, we are shaping the future of content and connecting audiences worldwide.
We are looking for a Italian Comments Moderator for Facebook/YouTube. Your main goal will be responsible for responding to user comments under video content on Italian Facebook pages and YouTube chanels, in accordance with the existing policies of the company. Additionally, Moderator will compile and submit monthly reports. Also, the employee in this position is responsible for translating metadata and posts from English to Italian for videos published on YouTube.

Key Focus Areas:

• Community Engagement:
Respond to comments on the Facebook and YouTube Italian pages;Engage in discussions under videos while maintaining the brand’s Tone of Voice;
• Content Moderation:
Monitor and manage spam to ensure a safe and engaging community;
• Reporting and Analysis:
Prepare monthly reports on audience interactions and engagement results;
• Translation:
Translate metadata from English to Italian for YouTube content;Adapt and localize posts for videos published on YouTube.

This Role is for You If:

• You have native-level proficiency in Italian;
• You have a minimum B1 level of English for effective communication;
• You can use Facebook and YouTube at a user level;
• You have basic knowledge of crisis communication or any other experience in social media;
• You maintain a spam-free environment on the pages;
• You ensure prompt feedback and online availability;
• You produce timely and high-quality reports in accordance with deadlines and specified structures;
• You are proficient in using Google tools (Sheets, Docs, Gmail, Google Meet)
• Experience in translation, call centers, customer interactions, or social media moderation will be an added advantage.

Recruitment Process:

• Short test assignment
• Online interview with the manager and recruiter
• Final decision

People make stories – our philosophy.
We are a team of creatives and doers. Here, you'll always find support, opportunities, and new horizons for growth. We believe in the power of conscious creativity and shared values above all else. Join us and create projects that millions of people worldwide will see.