IT Business Process Analyst (Temporary Position)

Any salary estimation specified in this job board may or may not be aligned with our organization’s pay philosophy.  Apply to connect with a Talent Acquisition Partner who can provide you more details!

The ideal candidate will bring strong analytical skills, a structured approach to process mapping, and the ability to translate complex business and system processes into a viewable format that allows for actionable process improvements. 

This is a temporary individual contributor role with no direct reports.  The temporary position is expected to last between six (6) months to one (1) year.  Works very closely with IT project teams and business project teams. 

Job Location: Thomasville, GA 

This role is not eligible for visa sponsorship.  All applicants must possess the legal right to work in the U.S. without the need for current or future visa sponsorship. 

Key Responsibilities: 

• Develop standard process mapping and diagram templates (format and symbols). For both IT (flowchart, network diagram, Data flow, etc.) and Business (Value stream, swimlane, SIPOC, etc.). 

• Import current process map documents into the new standard template. 

• Working with IT Teams and Business Teams to conduct detailed current-state business and IT system process mapping. 

• Work with project teams as necessary to identify inefficiencies, bottlenecks, and opportunities for improvement. 

• As part of the process mapping, develop and maintain process documentation, including workflows, standard operating procedures, and process maps. 

• As necessary based on projects, work with stakeholders to design future-state processes aligned with business goals and IT capabilities. 

• As possible, work with project teams to establish metrics and key performance indicators (KPIs) to measure current process effectiveness and ways to track any future changes. 

Qualifications: 

Education 

• Bachelor’s degree in Business Administration, Information Systems, or related field required; Master’s degree a plus. 

Experience 

• 3–5 years of experience in business process analysis, business systems analysis, or a related role. 

• Experience working with IT systems, ERP, or enterprise applications. 

• Process improvement certification (Lean, Six Sigma Green Belt, CBAP) a plus. 

Skills 

• Strong analytical, problem-solving, and critical thinking skills. 

• Experience with business process modeling and mapping tools (e.g., Visio, Draw.io, Lucidchart, etc.). 

• Knowledge of standard mapping formats (BPMN, BPEL, UML, etc.) 

• Familiarity with process improvement methodologies such as Lean, Six Sigma, or BPM. 

• Strong understanding of IT systems and workflows, with the ability to bridge business and technology. 

• Excellent communication, facilitation, and stakeholder engagement skills. 

• Proficiency in MS Office Suite, including Excel (advanced), PowerPoint, and Word. 

• Ability to manage multiple initiatives in a fast-paced environment 

 

Benefits of Being a Cleaver-Brooks Employee

We offer a competitive salary and comprehensive benefits package, including medical, dental, vision, maternity support program, discounted virtual physician visits, voluntary medical benefits (Critical Illness, Hospital Care, and Accidental Injury), FSA, HSA, life insurance, short term and long term disability, cash matching 401(k) plan, employee assistance program (EAP), pet insurance, employee discount program, company paid wellness day, generous vacation and 11 paid holidays.

About Cleaver-Brooks

Cleaver-Brooks is the market leader in providing fully integrated boiler and burner systems. We lead the boiler/burner industry due to our unmatched distribution network’s ability to deliver the knowledge, service, training and support that are essential to long-term performance. Our customers will tell you that we’re the only equipment provider that manufactures boilers, burners, controls, and a full array of ancillary and aftermarket products. They’ll also mention that our unique single-source capability means that we can deliver fully integrated boiler room solutions that reduce overall costs and optimize space. It is our focus on products that deliver the most efficient, reliable, safe and environmentally sustainable solutions that differentiate us in the marketplace. Cleaver-Brooks continues an 80+ year legacy of providing the customers we serve with extraordinary products designed to deliver unsurpassed performance through the power of commitment.