Title: Associate Operations Manager
Salary Range: $69,000 - $70,000
Location: Ridgewood, NY
Employment Type: Full-Time, day shift, must have open availability including weekends
Benefits: Medical, Dental, and Vision (with company contribution), Paid Time Off, 401k

About DocGo:  
DocGo is leading the proactive healthcare revolution with an innovative care delivery platform that includes mobile health services, population health, remote patient monitoring, and ambulance services. DocGo disrupts the traditional four-wall healthcare system by providing high quality, highly affordable care to patients where and when they need it. DocGo's proprietary, AI-powered technology, logistics network, and dedicated field staff of over 5,000 certified health professionals elevate the quality of patient care and drive efficiencies for municipalities, hospital networks, and health insurance providers. With Mobile Health, DocGo empowers the full promise and potential of telehealth by facilitating healthcare treatment, in tandem with a remote physician, in the comfort of a patient's home or workplace. Together with DocGo's integrated Ambulnz medical transport services, DocGo is bridging the gap between physical and virtual care.

Responsibilities:

Continue daily tasks and responsibilities as a supervisor
Shadow and learn how to manage daily operations including cross-functional and interdepartmental areas of the business
Deputy Time & Attendance training including scheduling, timecard approvals, and documentation of attendance issues
Identify and suggest creative ways to optimize each employee/customer's experience at DocGo
Participate in new leadership development training
Learn payroll discrepancy and check replacement processes
Complete NinthBrain Learning Management System Overview training
Complete Employee Corrective Action & Conflict Resolution training
Complete Performance Review training for hourly staff
Become familiar with staffing agency and recruiting workflows
Review and strive to obtain a comprehensive understanding of all company policies and procedures
Complete any other duties or training as assigned

Qualifications:

Experience supervising or managing a large team
Healthcare experience strongly preferred
Scheduling experience
Organization skills
Problem solving skills
Attention to detail
Proficiency in Microsoft Word and Excel
Excellent verbal and written communication skills
2 years of licensed driving experience with an acceptable driving record

EEO/AAP Statement: DocGo is an equal opportunity employer. We acknowledge and honor the fundamental value and dignity of all individuals. We pledge ourselves to crafting and maintaining an environment that respects diverse traditions, heritages, and experiences. DocGo is an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

The above-noted job description is not intended to describe, in detail, the multitude of tasks that may be assigned but rather to give the applicant a general sense of the responsibilities and expectations of this position. As the nature of business demands change so, too, may the essential functions of the position.