Software Engineer (Pandora)

Do you have a passion for software engineering and customer service support? We are seeking an enthusiastic and highly motivated software engineer (not specifically coding, rather show genuine and high integrity for their customers and supporting them). This role would provide onsite customer support at our Fairburn, GA site. The incumbent will work closely with customers, first level technicians in the customer facility, and software project and technical support engineers to resolve customer issues. This person will be a self-starter, and they will seek out resources. Ideal candidate will possess knowledge of multiple programming languages, operating systems, databases, and networking. This role will be working Monday - Friday; 7:00 am to 3:30 pm. Overtime may be required.

We Offer:

• Career Development
• Competitive Compensation and Benefits
• Pay Transparency
• Global Opportunities

Learn More Here: https://www.dematic.com/en-us/about/careers/what-we-offer/

The base pay range for this role is estimated to be between $85,000-120,000 per year at the time of this posting. Final compensation will be determined by various factors such as work location, education, experience, knowledge, and skills.

Tasks And Qualifications:

What You Will Do In This Role:

• Assisting project and technical engineers in integration of new systems.
• Assisting technical and development personnel in application quality testing.
• Working on site to install, commission, and test installation of material handling solutions.
• Providing specified technical support to customers on-site, when assigned.

What We Are Looking For:

• BIS, CIS, or IT degree preferred.  
• Strong written and verbal communication skills.
• Material Handling background is a plus, but not required.
• Strong problem-solving skills.
• Strong background in MS SQL Database – addressing performance related symptoms.
• Strong understanding of Windows operating systems.
• The ability to troubleshoot server hardware, Ethernet networks and other peripherals such as printers. 
• Experience with Java, MySQL, Linux, Networking.
• Database Administration Skills.
• Comfortable working independently.

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