Who are we?

Howden is a collective – a group of talented and passionate people all around the world. Together, we have pushed the boundaries of insurance. We are united by a shared passion and no-limits mindset, and our strength lies in our ability to collaborate as a powerful international team comprised of 18,000 employees spanning over 100 countries.

People join Howden for many different reasons, but they stay for the same one: our culture. It’s what sets us apart, and the reason our employees have been turning down headhunters for years. Whatever your priorities – work / life balance, career progression, sustainability, volunteering – you’ll find like-minded people driving change at Howden.

Role Purpose

The Head of AI & Advanced Analytics Translation and Enablement is the organisational bridge between business ambition and technical execution for AI and analytics initiatives. This role ensures that advanced analytics solutions are identified, designed, implemented, adopted, and sustained in a way that delivers measurable business value.

By combining analytics translation, stakeholder engagement, change management, and solution monitoring, the postholder drives adoption at scale, ensures responsible AI use, and enables the organisation to maximise its AI and analytics investments.

Key Responsibilities

1. Strategy & Roadmap

• Define and own the AI & Advanced Analytics Translation and Enablement strategy.

• Align AI/analytics initiatives with corporate objectives, market opportunities, and operational priorities.

• Maintain a roadmap that reflects both transformational opportunities and quick-win use cases.

2. Analytics Translation

• Translate complex AI/analytics concepts into actionable business language for stakeholders.

• Identify and frame high-impact use cases in collaboration with business units.

• Partner with technical teams to ensure solutions are designed for real-world business application.

3. Enablement & Adoption

• Develop enablement frameworks to equip business teams with the skills and confidence to adopt AI/analytics solutions.

• Lead the design of training, workshops, and communications to improve AI literacy across the organisation.

• Build feedback loops to ensure deployed solutions remain relevant and well-used.

4. Change Management

• Lead change management strategies for AI/analytics rollouts, ensuring smooth adoption and minimal disruption.

• Address organisational resistance through targeted interventions and stakeholder engagement.

• Track and report on adoption metrics, identifying opportunities for improvement.

5. Monitoring & Continuous Improvement

• Oversee solution monitoring to track performance, model drift, and business impact.

• Partner with MLOps and data engineering teams to ensure solutions remain performant and compliant.

• Ensure feedback from monitoring informs iterative improvements.

6. Governance & Ethics

• Ensure AI/analytics initiatives comply with relevant regulations (e.g., GDPR, EU AI Act) and internal governance standards.

• Embed responsible AI principles, including fairness, transparency, and bias mitigation, into all initiatives.

• Act as a trusted advisor on AI ethics to business and technical leaders.

7. Leadership & Collaboration

• Lead and develop a cross-functional team of analytics translators, adoption specialists, and monitoring leads.

• Foster collaboration between data science, engineering, and business teams.

• Represent AI & Advanced Analytics at senior leadership forums.

Key Skills & Experience

• Significant leadership experience in AI, advanced analytics, digital transformation, or related roles.

• Demonstrated success in analytics translation and business engagement.

• Strong understanding of AI/ML concepts, data engineering, and analytics platforms.

• Expertise in change management and solution adoption best practices.

• Proven ability to manage cross-functional teams and influence at senior levels.

• Knowledge of AI governance, regulatory requirements, and ethical considerations.

Performance Measures

• Percentage of AI/analytics initiatives delivering target ROI.

• Solution adoption rates across business units.

• Improvement in AI literacy and engagement scores.

• Stability and reliability of deployed models in production.

• Stakeholder satisfaction with translation and enablement support.

Why This Role Matters

AI and advanced analytics offer transformative potential, but only if the right problems are solved, users adopt the solutions, and models remain effective over time. This role ensures that every AI/analytics investment delivers measurable, sustainable value — by connecting strategy, execution, and adoption.

What do we offer in return?

A career that you define. At Howden, we value diversity – there is no one Howden type. Instead, we’re looking for individuals who share the same values as us:

• Our successes have all come from someone brave enough to try something new

• We support each other in the small everyday moments and the bigger challenges

• We are determined to make a positive difference at work and beyond

Reasonable adjustments

We're committed to providing reasonable accommodations at Howden to ensure that our positions align well with your needs.  Besides the usual adjustments such as software, IT, and office setups, we can also accommodate other changes such as flexible hours* or hybrid working*.

If you're excited by this role but have some doubts about whether it’s the right fit for you, send us your application – if your profile fits the role’s criteria, we will be in touch to assist in helping to get you set up with any reasonable adjustments you may require.

*Not all positions can accommodate changes to working hours or locations. Reach out to your Recruitment Partner if you want to know more.

Permanent