Casual Labour - Guest Service Agent (MICE Service Centre)

WE TAKE YOU ABOVE BEYOND

Take your passion to the next level and work alongside other masters of their craft to build a fulfilling and rewarding career at Marina Bay Sands.

Job Responsibilities

Administrative Functions

• Ensure all team members adhere to the standard operating procedures and policies.

• To be receptive to customers' feedback with due patience and diligence.

• Deal with enquiries via walk-ins, calls and email.

• Ensure smooth running of the Centre and its day-to-day operations.

• Always maintain the cleanliness of working areas.

Departmental Functions

• Ensure to provide excellent service to customers in a prompt, friendly and courteous manner.

• Perform any other duties as assigned by the immediate supervisor/ manager and head of department.

Job Requirements

Education & Certification

• Minimum O level, Diploma or equivalent

Other Prerequisites

• Excellent verbal and written communication skills.

• Excellent command of English and/or one other language a plus.

• Passionate, self-motivated with service-oriented attitude

• Proactive, independently with good communication skills.

• Self-motivated, with the ability to work independently.

• Possess a pleasant personality, excellent interpersonal and customer service skills.

• Able to handle onsite and phone calls of customers' enquiries.

• Perform administrative and other ad-hoc tasks assigned.

• Willing to work any day of the week and any shift, long hours when necessary.

• Proficient in MS Office applications (Word, Excel, PowerPoint)

Marina Bay Sands is committed to building a diverse, equitable and inclusive workforce, providing equal opportunities as we grow our talent base to match our growth ambitions in Singapore. Our employees are committed to adhere to and abide by all rules, regulations, policies and procedures, including the rules of conduct and business ethics of the Company.