Job File Coordinator

Responsive recruiter Benefits:

• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Join our team in Union, Missouri, as a full-time Job File Coordinator!

SERVPRO of Franklin County seeks a detail-orientated person who can coordinate all aspects of customer jobs from start to finish. Also, someone who demonstrates excellent communication skills as a team player and proven multi-tasker.

Primary Role:Respond to customer calls and perform services according to production guidelines while following “The SERVPRO Way” to ensure all customer needs are met or exceeded. Perform all job file coordinator tasks related to customer calls, job monitoring, tracking, coordinating, and audits of jobs. Create preliminary estimates and job file backup, along with general office duties.

Other Duties:

• Monitor job files and audit status
• Maintain job files using company software
• Ensure client requirements are followed
• Review and validate initial field documentation
• Maintain internal and external communication
• Complete and review job file documentation for final upload and audit process 
• Perform job close-out

Experience and Skill Set:

• A minimum of two years of business/office experience
• Working knowledge of current business software, e.g. Word/Excel
• Superb customer and administrative service skills
• Experience in writing estimates and/or job file processes a plus
• Experience in commercial cleaning, restoration, and/or insurance preferred
• High School diploma/GED
• Associates/Bachelor's degree preferred

Job type:

• Full-time
• 7:30 am - 4 pm
• Monday to Friday 
• Overtime 

Benefits: 

• Health insurance 
• Paid time off 
• Dental Insurance 
• Vision insurance 
• 401(k) matching
• Call-Out Bonus

Compensation: $16.00 - $18.00 per hour

Picture Yourself Here Fulfilling Your Potential.

At SERVPRO®, you can make a positive difference in people’s lives each and every day! We’re seeking self-motivated, proactive, responsible, and service-oriented teammates to join us in our mission of helping customers in their greatest moments of need by repairing and restoring homes and businesses with an industry-leading level of service. With nearly 2,000 franchises all over the country, finding exciting and rewarding SERVPRO® career opportunities near you is easy! We look forward to hearing from you.

All employees of a SERVPRO® Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO® Franchise. SERVPRO® Franchise employees are not employed by, jointly employed by, agents of, or under the supervision or control of Servpro Franchisor, LLC, in any manner whatsoever.