Lead Qualification Specialist - Education Consultancy

This is a remote position.

Schedule:

• Part-time, 20 hours per week, Monday to Friday 12pm to 4pm 
  

Client Timezone: UK (GMT)

Responsibilities:

• Contact warm leads who have previously inquired about university recruitment services
  

• Ask 4-5 basic qualifying questions to determine lead quality and suitability
  

• Determine if prospects are British citizens and have appropriate residency status
  

• Identify what university courses prospects are interested in pursuing
  

• Gather information about prospects' location and previous university experience
  

• Assess whether leads are genuine prospects or time-wasters
  

• Pass qualified leads to the senior consultant for closing
  

• Handle sensitive personal information including passports, IDs, CVs, and bank statements with discretion
  

Requirements:

• Excellent English communication skills
  

• Strong phone presence that builds trust and rapport quickly
  

• Experience in client-facing roles, preferably in sales or customer service
  

• Ability to sound polite, kind, and trustworthy during phone conversations
  

• Professional demeanor suitable for handling sensitive personal documents
  

• Availability for part-time work (20 hours per week)
  

Scope:

• Focus on warm lead qualification rather than cold calling
  

• Handle leads generated through social media campaigns
  

• Work directly with education consultancy specializing in mature student university recruitment
  

• Potential for role expansion based on performance and business needs