Microsoft is a company where passionate innovators come to collaborate, envision what can be and take their careers to the next level. This is a world of more possibilities, more innovation, more openness in a cloud-enabled world. 

The Business & Industry Copilots group is a rapidly growing organization that is responsible for the Microsoft Dynamics 365 suite of products, Copilot Apps, Power Apps, Power Automate, Dataverse, AI Builder, Microsoft Business & Industry Solutions and more. Microsoft is considered one of the leaders in Software as a Service in the world of business applications and this organization is at the heart of how business applications are designed and delivered.

We are looking for a Business Manager to join our team!

This is an exciting time to join our group and work on something highly strategic to Microsoft. The Business & Industry Solutions (BIS) team is the combination of industry, with business and functional capabilities that are core to running the most critical business processes, we are at the tip of the spear to enable agents to accelerate the AI transformation for every organization, across every industry and region.

Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

Responsibilities

The Business Manager will work within a team environment to support the operational and change management functions of the org and to support on-going growth and day-to-day operations related to executive customer and partner engagements, budget management, orchestration & planning, and support employee experiences. This role will collaborate with internal teams to ensure proper alignment in the creation and implementation of execution plans and it will be on point for tracking the use of role-based compliance training and new training. It will also contribute to cross-team projects as needed to meet the changing business environment and gather information to support development of storytelling content to articulate strategies, results and goals for internal and external forums.

Successful candidates should have a proven capability for business management, organizational skills, culture and change management experience and an ability to execute in a fast-paced and ever-evolving environment.

Responsibilities include: 

Lead the coordination and execution of executive customers and partner engagement aligned to the core business priorities and organize executive visits, including global events with customers and key partners.

Define and establish a decision-making framework and processes for selecting key customers and partners with defined outcomes for each engagement. (E.g. EBCs, customer/partner engagement). Also, manages and builds relationships with leaders while using understanding of audience needs to ensure the optimal use of leaders' time and partners with Chief of Staff to co-lead and land internal and/or external content.

Facilitate communication and collaboration among key stakeholders, including executive sponsors, and customer/partner representatives and may interact with a broader array of high-level partners and stakeholders at scale for the business.

Connects leaders and teams to MSFT Diversity & Inclusion resources and initiatives. Partners with HR and other business managers to implement/leverage culture and inclusion strategies. Monitors and supports organizational health initiatives and tracks compliance and new training usage. Drives completion of required trainings, (e.g security), and may organize or align to existing trainings or programs as needed.

Lead the end-to-end budget planning process, manage budget allocations for the team and oversee financial operations to maintain fiscal responsibility and transparency.

Collaborate with team members and the Business and Industry Copilot organization to ensure consistency, alignment, and efficiency across new and existing initiatives.

Qualifications

Required Qualifications:

Bachelor's Degree in relevant field (e.g., Liberal Arts, Business Administration, Management, Computer Science) AND 4+ years experience in financial management, business planning, operations management, strategy, project management, human resources, or business-related roles OR equivalent experience.
Project management skills to organize a busy workload and deliver projects on time.
The ability to interact confidently with senior leaders of the organization in order to present/defend/clarify concerns or issues regarding an existing project, program, or solution. 
Ability to partner with cross-functional teams in a highly matrixed and global environment.
Attention to detail and a relentless focus on execution with the highest degree of quality.

Other Requirements:

Excellent written and interpersonal communication and collaboration skills.
Ability to work with a variety of people across the organization, including senior leaders, individual contributors, and support staff.
Ability to translate ideas into clear, high impact communications.
Ability to maintain good judgment in fast-paced, high-stress environments.
Experience in building effective business processes for diverse teams.

Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings:

 Microsoft Cloud Background Check:

This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter.

Preferred Qualification:

Master's Degree in relevant field (e.g., Liberal Arts, Business Administration, Management, Computer Science) AND 6+ years experience in financial management, business planning, operations management, strategy, project management, human resources, or business-related roles OR Bachelor's Degree in relevant field (e.g., Liberal Arts, Business Administration, Management, Computer Science) AND 8+ years experience in financial management, business planning, operations management, strategy, project management, human resources, or business-related roles OR equivalent experience.

Business Management IC4 - The typical base pay range for this role across the U.S. is USD $96,500 - $188,400 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $123,500 - $206,400 per year.

Certain roles may be eligible for benefits and other compensation.

Find additional benefits and pay information here: https://careers.microsoft.com/us/en/us-corporate-pay

Microsoft will accept applications for the role until August 26, 2025.

Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request via the Accommodation request form.

Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work.