Senior Support Worker - Vertical Village, Newcastle

• Lead with Purpose: Step into a senior role where you’ll mentor others while delivering high-impact support to participants with complex needs
• Specialist Environment: Work in state-of-the-art Vertical Villages supporting both psychosocial and high physical/clinical care
• Grow as a Leader: Access hands-on leadership training, clinical upskilling, and career progression in a values-driven team

Our Purpose

At United for Care, we create safe, supportive homes in our Vertical Villages and tailored accommodation. Our 24-hour support empowers participants to live independently and choose their lifestyle. We build thriving communities where people belong and flourish.

About the Role

We’re looking for an experienced and committed Senior Disability Support Worker to join our team full-time in Swansea, Newcastle. This Vertical Village supports participants with high physical and complex clinical needs.

You’ll provide hands-on support while guiding a team of support workers across shifts. Your leadership will ensure safe, consistent, and person-centred care every day. A nursing qualification is highly desirable for this site due to the level of clinical complexity.

What You’ll Do

• Provide daily living support: personal care, manual handling, medication, PEG feeding, and mobility
• Manage high-risk clinical care needs: seizure management, bowel care, midazolam, hoisting, wound care
• Support participants using trauma-informed and positive behaviour practices
• Work closely with allied health, behaviour support practitioners, and families
• Lead by example and coach support workers on shift
• Ensure compliance with NDIS standards, care plans, and restrictive practice requirements
• Help onboard new team members and foster a strong team culture
• Keep accurate shift notes, incident reports, and clinical documentation

About You

• Minimum Diploma in Disability, Community Services, or Mental Health (Nursing degree highly desirable)
• 3+ years’ experience in complex care, including high physical and clinical supports
• Confident managing hoists, bowel care, PEG feeding, and emergency response
• Experience working with people who have mental health conditions, trauma backgrounds, or justice involvement
• Calm, proactive, and able to make sound decisions under pressure
• Strong understanding of safeguarding, professional boundaries, and person-centred care
• Available for 24/7 rotating roster including overnights and weekends
• NDIS Worker Screening Check, First Aid Certificate, and valid Driver Licence required

Why Join Us?

• Career Progression & Purpose – Grow your skills while making a real impact in disability and mental health support
• Next-Gen Workspaces – Be part of cutting-edge smart homes and vertical villages designed for independence and safety
• Training That Builds Leaders – Access leadership development, clinical training, and ongoing upskilling programs
• Support That Has Your Back – Work with confidence backed by dedicated rostering, clinical, P&C teams
• Balance Built In – Enjoy structured rosters or weekday roles, using our automated rostering system designed to suit your availability
• Wellbeing First – Free access to a premium EAP to support your mental health
• Perks & Recognition – Unlock discounts from major brands and earn generous bonuses through our referral program

If you’re passionate about making a real difference and ready to build a rewarding career, apply now and help us empower individuals to live with freedom and choice.