Description

Reports To: Branch Manager

FLSA Classification: Non-Exempt

Threaded Fasteners, Inc. is seeking a dependable and knowledgeable individual to fill our Inside Sales Position. The right candidate for the job will have knowledge of the nuts and bolts industry.

Position Summary:

The Inside Sales Representative is responsible for introducing the product to the clients and increasing the sales of the product. Will target the established clients and organizations in the market. All sales personnel are encouraged to continually strive to develop and sustain relationships.

Duties and Responsibilities:

Demonstrating excellence in business-to-business selling daily.
Meet and communicate with walk-in customers.
Always present a professional image to our customers and vendors.
Establish friendly relations and maintain ongoing relations with our customers.
Understand the needs and expectations of our customers and provide relevant solutions.
Handle the traffic of customers and ensure proper attention to every customer.
Analyze the choices and financial capacities of every customer and suggest suitable products.
Offer different alternatives to customers in their preferred choice of product.
Demonstrate the methods of using products and resolve customer queries.
Responsible for closing sales deals and achieving customer satisfaction.
Call up the prospective customers, explain the details of the different products and services offered, and convince them to buy the products.
Make efforts to achieve short-term sales targets and enhance TFI's goodwill.
Manage a database of potential customers and contact them regularly.
Note suggestions and complaints made by the customers and report them to your manager.
Research the market for new competitive products introduced and the marketing strategies adopted by competitors.

Requirements

Education and Experience Required:

HS Diploma or GED Equivalent from an accredited institution

Preferred Education, Experience, and Skills:

Exceptional verbal and written communication skills with a high level of confidence.
Creative thinker with the ability to resolve critical problems.
Good organizational skills, management skills, and ability to be energetic.
Should have the ability to multitask and handle conflicts in the business.
Ability to analyze the market and target potential clients.
Strong computer skills and math aptitude.
A positive attitude, effective problem-solving ability, and dedication to providing optimal customer service.
The desire to practice integrity and professionalism in all aspects of the business.

Physical Requirements: Qualified applicants must be able to perform the following physical job requirements, with or without reasonable accommodation:

Must be able to lift up-to 50 pounds 4+ hours per shift
Must be able to work in hot, humid, and cold manufacturing environment
Must be able to work in crowded spaces for 4+ hours per shift
Must be able to bend and crawl for 4+ hours per shift
Much be able to crouch, kneel and stoop for 4+ hours per shift
Must be able to climb ladders for 4+ hours per shift
Must be able to sit, stand and walk for 6+ hours per shift
Must be able to perform simple grasping, push, pull, perform fine manipulation, and feel for 6+ hours per shift
Must be able to make fine distinctions in sound, express and exchange written or spoken word, and distinguish objects and equipment visually