Join our exceptional team and contribute to US healthcare!

About Janie:

Janie is a back office workflow provider that offers medical billing, insurance coordination, and scheduling services to medical groups and practices across the United States. We serve a wide range of medical specialties.

We are seeking talented individuals who are passionate about patient care and making a meaningful impact on people's lives. Our mission is to recruit and train exceptional individuals worldwide to support US medical patients.

About the Position:

As a Remote Healthcare Assistant, you will collaborate closely with onsite medical administrative staff to manage patient scheduling, confirm appointments, liaise with insurance providers, and ensure an excellent patient experience. Reporting to the office manager, you will work alongside a dedicated team of remote and onsite medical administrative professionals. This role focuses on multiple specialties and is based all over the US.

We are particularly interested in candidates who possess near-native fluency in both English and Spanish, as many of our patients primarily speak Spanish.

We are looking to fill the following roles for our team:

Patient Care Coordinators
Insurance Coordinators
Medical Billing Specialist

Janie Health offers health allowances, PTO, incentive bonuses, and annual off-site events for our remote team members. There will be a sign-on bonus once you're chosen and finish the training.

Primary Responsibilities:

Answer phone calls and address patient inquiries
Schedule and confirm appointments
Pre-screen calls (triage) and direct patients accordingly
Contact insurance companies to verify benefits and eligibility
Facilitate communication between insurance providers and other healthcare entities
Assist with various administrative tasks as needed
Support the billing team and medical staff as required

Requirements:

Strong phone etiquette
Fluent in English and Spanish
Exceptional customer service skills
Strong critical thinking abilities
Professionalism
Background in U.S. healthcare

Why Join Us? Here’s What Makes Us Stand Out:

💎 Unmatched Compensation- Because our talent deserves the best.

🚀 Automatic Raises Every 6 Months - Your growth is our priority.

🎉 Awesome Perks and Swag - Who doesn't love some stylish goodies?

And so much MORE!