Description

Job Title: Communications Specialist

Department: Operations – Services

Reports To: RavenTek Program Manager

Location: Washington, D.C

Schedule: Monday – Friday

Hours: Full-time, 40-hours/week

FLSA Status: Hourly, Non-exempt

Clearance: Public Trust

Position Summary

The Communications Specialist is responsible for shaping and executing internal and external communications strategies. This role involves crafting compelling content, managing digital platforms, and coordinating the outreach efforts to enhance visibility and engagement across the organization. The performance of this position is key to RavenTek's performance on the contract, and therefore RavenTek's mission to support the customer.

Requirements

Essential Duties and Responsibilities

Develop and implement communication plans that support organizational goals and initiatives.
Write, edit, and distribute a variety of materials including newsletters, success stories, presentations, and announcements.
Maintain and update intranet and digital platforms in collaboration with IT and knowledge management teams.
Plan and promote events that foster engagement and awareness.
Create content for internal and external websites, ensuring consistency with branding and style guidelines.
Evaluate communication effectiveness and recommend improvements.
Coordinate messaging with external partners and internal stakeholders.
Enter actual time worked, once complete, at the end of the day, or no later than 10:00 a.m. the following workday, and submit timesheets at the end of each pay period.
Submit Status Reports on a regular basis, and as required.
Monitor RavenTek email on a regular basis, at least 3 times per week, and respond accordingly.
Complete required compliance training as assigned.
Other duties as assigned.

Knowledge and Critical Skills

Strong grasp of strategic communications, public affairs, and digital media.
Skilled in writing, editing, and managing content across multiple platforms.
Ability to manage competing priorities and collaborate in both virtual and in-person environments.
Familiarity with federal agency communication protocols and branding standards.

Education & Work Experience

Bachelor’s degree in Communications, Journalism, Public Affairs, International Relations, or a related field.
Minimum of 5 years of experience in communications or public affairs.
At least 2 years supporting a federal agency, preferably USAID.
Proficiency in Microsoft Office and digital publishing tools.

Certifications, Licenses

Special Requirements

Work Environment

Employee will be working indoors in an office environment with other people. Potential moderate temperature fluctuations. Typical indoor and computer related noise level, and typical office, paper, and equipment related dust. Exposure to video display terminals occurs on a regular basis.

Physical Demands

To successfully perform the essential functions of the job, the employee needs to be able to sit at a workstation for extended periods; use hand(s) to handle or feel objects, tools, or controls; reach with hands and arms; talk and hear; see to read printed materials and computer screens; mobility to work in a typical office setting. Ability to work on desktop or laptop computer for extended periods of time reading, reviewing/analyzing information, and may be required to provide recommendations, summaries and/or reports in written format. Must be able to effectively communicate with others verbally and in writing. Employee must be able to lift and/or move moderate amounts of weight, typically up to 20 pounds. Regular and predictable attendance is essential.

ADA: RavenTek will make reasonable accommodations in compliance with the Americans with Disabilities Act of 1990.

EEO/AA: RavenTek does not discriminate based on race, color, national origin, sex, religion, age, disability, sexual orientation, gender identity, veteran status, height, weight, or marital status in employment or the provision of services and is an equal access/equal opportunity/affirmative action employer.

This job description is not intended to be an all-inclusive list of duties and standards of the position and will be reviewed periodically as duties and responsibilities change with business necessity. Essential job functions are subject to modification. Incumbents will follow any other instructions, and perform any other related duties, as assigned by their supervisor.