Quality Assurance Analyst

Join us to build a more rewarding financial future for all Canadians 

At Neo, we’re on a mission to build a more rewarding financial future for all Canadians. Life at a rapidly expanding tech startup isn’t for everyone. It’s complex, fast-paced, high-pressure, but also incredibly fulfilling. Since its founding in 2019, Neo has gained incredible traction and is one of the fastest-growing fintech companies in Canada. 

• #1 Fastest Growing Company in Canada for 2024 by Globe & Mail 
• Deloitte’s Fast 50 in Canada Winner for 2023 and 2024
• LinkedIn’s Top Startup in Canada for 2022 and 2023
• Top-ranked mobile apps and credit cards
• Team of 700+ people
• 1M+ customers 
• 10K+ retail partners

The Role:

Our Quality Assurance team is a group of testers and test automation experts who are dedicated to delighting customers and adding value to businesses. We see the big picture, constantly develop skills, push automation initiatives, excel in fast-paced environments, and contribute towards building a better financial future for Canadians. Leveraging AI to enhance and elevate testing pipelines is a cornerstone of our quality assurance strategy, and we seek to position ourselves as industry frontrunners in this area. Now is the time to make your mark with us, alongside some of Canada’s most successful business leaders and technical experts.

Applicants must be eligible to work in Canada and willing to relocate to Calgary.

What you'll be doing:

• Collaborating with ambitious software developers, product owners, designers, and other testers on project priorities, releases, new features, &c.
• Analyzing the products, identifying risks, and communicating them effectively to stakeholders
• Working alongside developers to create robust test suites, assistive tooling, and effective test automation solutions
• Exploring the benefits that AI-powered tools can provide to testing initiatives
• Being a quality advocate, uncovering bugs in the products, and documenting them clearly

Who we are looking for:

• An eye for detail, and the ability to analyze products from a user perspective
• A high degree of responsibility, assertiveness, and eagerness to take ownership
• Familiarity with any programming language, as well as test automation tools and techniques
• An active learner with a willingness to learn new tech, and take on new areas beyond your background
• The ability to stay organized and disciplined with multiple competing requests in a fast-paced, agile environment

What Will Help you Succeed:

• Demonstrated understanding of how AI-powered tools can be leveraged to enhance and elevate testing pipelines
• Experience creating and maintaining scalable test automation solutions
• Being an independent and creative thinker, an adaptable team player, and a person with a passion for innovation and making a difference

Working at Neo:

The people who thrive at Neo are resourceful, growth-oriented, and driven to win. We hold ourselves to high standards because we’re on a mission that matters: to build a more rewarding financial future for all Canadians. As individuals and as a team, we constantly challenge ourselves and each other to do our best work for our customers. Our commitment to customer success drives everything we do, from building intuitive products to providing exceptional support at every step of their journey. If this resonates with you, keep reading.

We trust, respect, and support each other. This means honest conversations, constructive input, and continuous support. You’ll be surrounded by people who push you to be your best. We primarily collaborate in person across our Calgary, Winnipeg, and Toronto offices. As we evolve rapidly, we’re looking for change-makers who thrive on challenge—people who would rather blaze a trail through uncertainty than follow a well-paved path.

All team members have a stake in Neo’s success and earn meaningful equity through stock options. This ownership mindset is at the heart of everything we do — when Neo grows, we all grow. If you’ve heard that Neo employees work hard, it’s true. We hold ourselves accountable for delivering on our commitments to our customers, partners, and each other. Working at Neo means taking ownership of your work and driving results, knowing that your contributions directly impact the company’s success. 

Apply with us:

We believe in equal opportunity and are committed to creating an inclusive climate where everyone can thrive. Customers trust us with their finances, so successful candidates for this position will be required to undergo a security screening, including a criminal records check and a credit check.

By continuing with your application, you agree to the Candidate Privacy Notice which guides how we process your personal information for the purpose of your application.