Surgical Scheduler - Gainesville

Qualifications:   

• Medical Assistant diploma required.
• Surgical coordination experience required. 
• Proficient in Excel and Word.
• Must have knowledge of medical terminology
• Ability to maintain a cheerful, positive, and respectful attitude in a high-paced and stressful environment.
• Excellent organizational and interpersonal skills, as well as a strong sense of customer service
• Ability to multi-task and maintain high attention to detail
• Excellent telephone, computer and typing skills
• Ability to uphold organizational values, work ethically and with integrity, treat people respectfully and in a way that inspires trust
• Ability to work under limited supervision as well as function as a leader within the department and to all staff members
• Must possess excellent written and verbal communication skills.
• Bilingual is preferred.

 

Key Responsibilities:

• Coordinate and schedule procedures or surgeries, pre and post op appointments as designated by physicians.
• Interact with patients,’ physicians, and other staff, both internal and external, providing timely and responsive information
•  Coordinate processes and route all paperwork as required to meet physician and facility requirements.
• Initiate and track medical clearances as required by physician or physician extender.
• Initiate and track authorization for procedures, surgeries, ancillary services, and medical supplies, as needed for surgery
• Obtain financial estimate for procedures, surgeries, ancillary services, and medical supplies
• Contact the patient to ensure that pre-payment is collected prior to procedure being performed, following guidelines.
• Triages, manages, and documents all incoming surgery related calls to physician.
•  Complete all “tasks” and orders in a timely manner
• Scan internal documents accurately into patient’s medical record
• Demonstrate courteous and helpfulness toward patients and their families
• Display flexibility in work schedule dependent on clinic needs
• Maintains strictest confidentiality in accordance with HIPAA compliance
•  Answer phone calls, emails and following up with clinical inbox
• Coordinate and make sure that all DME is available prior to surgery
• Completes all disability forms for patient
• Other duties as assigned