ABOUT US

A Specialty Path to Good Health

Upperline Health is the nation’s largest provider dedicated to lower extremity, wound and vascular care. Founded in 2017 with the ambitious goal of changing specialty care, Upperline Health delivers a more efficient path for patients to receive consistent and effective treatment for chronic illnesses.

Triage is temporary.

Treatment is transformative.

Upperline Health providers coordinate patients’ care among a team of specialists – physicians, advanced practice providers, care navigators, pharmacists, dieticians, and social workers for integrated treatment that addresses patients’ immediate and long-term health needs.

We put patients at the center of value-based care.

About the IT Business Analyst/Scrum Master

The IT Business Analyst / Scrum Master will serve a dual role facilitating Agile delivery while bridging the gap between business needs and technical execution. You will work closely with product managers, engineers, clinical stakeholders, and data teams to define requirements, manage backlogs, and ensure the successful delivery of technology projects aligned with Upperline Health’s strategic goals.

What you'll do:

Gather, analyze, and document detailed business and functional requirements from key stakeholders.
Translate healthcare business needs into clear, actionable technical specifications.
Create user stories, process flows, wireframes, and other documentation to support product development.
Collaborate with product owners to prioritize and groom the product backlog.
Conduct gap analyses and recommend scalable process improvements.
Assist in UAT planning, execution, and validation of solutions prior to deployment.
Act as Scrum Master for 1-2 cross-functional Agile teams, facilitating all ceremonies (standups, sprint planning, retrospectives, demos, etc.).
Remove blockers and foster a high-performing, collaborative team environment.
Ensure adherence to Agile best practices and help coach teams and stakeholders on Agile principles.
Track sprint progress, velocity, and deliverables using tools like Jira or Azure DevOps.
Drive continuous improvement within the team through retrospectives and feedback loops.

Required Skills and Competencies:

3–5+ years of combined experience as a Business Analyst and/or Scrum Master in IT or product teams.
Healthcare experience preferred not required.
Strong experience gathering and translating business requirements into technical deliverables.
Proven experience facilitating Agile ceremonies and managing backlogs.
Solid understanding of software development lifecycle (SDLC) and Agile methodologies (Scrum, Kanban).
Experience in SQL is a plus but not required. Microsoft and any other agile software.
Excellent communication, problem-solving, and organizational skills.
Scrum Master certification (CSM or equivalent) preferred not required.
Bachelor’s degree in Business, Information Systems, or related field (or equivalent experience)

Benefits
Competitive benefit options include comprehensive medical, dental and vision plans, 401K (matching), PTO and parental leave

Compensation
Compensation is commensurate to compensation for similar positions in the region and based on prior training and experience