Process Lead

The main role of the Process Lead for Order Admin Team is to ensure that all orders received will be processed in guidelines with the business rules provided by Canon. To ensure that the team posted it correctly based on the order type and peculiarities given on different types of account. It has also the responsibility to manage prioritization and delegation of workload for each team. The point of escalation for any upcoming issues and coordinating with Account Managers and with internal Canon stakeholders in terms of dealing their purchases.