At CVS Health, we’re building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.

As the nation’s leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues – caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day.

Company: Oak Street Health

Title: Strategy & Operations Associate

Company Description:

The mission of Oak Street Health is to rebuild healthcare as it should be.

We are a rapidly growing, innovative company of community-based healthcare centers delivering higher quality health and wellness care that improves outcomes, manages medical costs and provides an unmatched experience for adults on Medicare.

The Oak Street model integrates outstanding clinical expertise, technology, and teamwork to deliver improved care quality and cost savings. These cost savings are then reinvested into care in our communities, creating a virtuous cycle of improving community health.

We are a national organization serving over 100,000 patients and we are growing rapidly. We are a diverse team of care providers, service team members, technologists, community outreach experts, business professionals, and more -- all dedicated to our Oaky Values and motivated by our mission. We’re looking forward to getting to know you!

For more information, visit www.oakstreethealth.com.

Role Description:

The Specialty Care team at Oak Street works under the Population Health umbrella to extend our value based care model into the Specialty Care space, advancing our innovative and transformative approach to providing high-quality care.

The Strategy & Operations Associate will partner with Specialty Care colleagues, Service Operations, and field teams to support Specialty Care performance and operations. This role will leverage Oak Street’s growing data capabilities to improve the project management, operations, and accuracy of the Oak Street Preferred Networks, as well as broader referral management activities, in order to ultimately drive greater impact around Specialty Care.

The ideal candidate will be adept at creating structure from ambiguity, extremely detail-oriented, analytical by nature, comfortable taking ownership & following up, self-directed, and enjoy working with a team in a fast-paced environment, while bringing their experience and innovative ideas.

Core Responsibilities:

Manage detail-oriented projects requiring partnering across internal cross-functional teams, product teams, and third party vendors.
Own the analytics and project management of large and complex data sets on an ongoing basis, as well as ad hoc analyses for strategic and operational initiatives within Specialty Care.
Partner with the Service Operations teams to support ongoing initiatives related to Specialty Care, including verification of the Preferred Networks data, as well as new operational programs to increase care coordination for external referrals and orders.
Support data management of the Preferred Specialist Network, including data correction requests, spatial analyses, network refreshes, and performance metrics.
Support strategic problem solving, opportunity analysis & new idea generation for initiatives within the Specialty Care team at Oak Street.
Own quality assurance of data analytics, escalating concerns and risks as necessary.
Build relationships with Specialty Care third-party data vendors, and communicate updates and concerns over email and meetings.
Create metrics and reports to monitor success and identify opportunities for improvement.
Ensure all tools are functioning as intended and partner with Specialty Care leadership and Product Management for quick resolution if troubleshooting is necessary.
Identify and implement opportunities to improve efficiency of workflows and overall project development.
Other duties as assigned.

What are we looking for?

We’re looking for motivated individuals with:

Interest in healthcare and value based care
Track record of effectively solving difficult problems
High attention to detail
Experience working with cross-functional stakeholders and teams
Orientation toward analytical problem solving
Practical, results-oriented mindset
Ability to manage multiple priorities while maintaining a positive attitude
Organization and complex data management skills
Unimpeachable integrity
1-2 years experience (ideally at a consulting firm or high-growth healthcare company)
Strong MS Excel skills
Experience with Alteryx, SQL, and/or Microsoft Power Query – or an analytical background with an openness to learning new tooling
Bachelor degree
US work authorization

Someone who embodies being “Oaky”

What does being “Oaky” look like?

Radiating positive energy
Assuming good intentions
Creating an unmatched patient experience
Driving clinical excellence
Taking ownership and delivering results
Being scrappy

Why Oak Street?

Oak Street Health offers our coworkers the opportunity to be at the forefront of a revolution in healthcare, as well as:

Collaborative and energetic culture
Fast-paced and innovative environment
Competitive benefits including paid vacation and sick time, generous 401K match with immediate vesting, and health benefits

Oak Street Health is an equal opportunity employer. We embrace diversity and encourage all interested readers to apply to oakstreethealth.com/careers.

Anticipated Weekly Hours

Time Type

Full time

Pay Range

The typical pay range for this role is:

$43,888.00 - $93,574.00

This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above.

Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.

Great benefits for great people

We take pride in our comprehensive and competitive mix of pay and benefits – investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include:

Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan.
No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.
Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.

For more information, visit https://jobs.cvshealth.com/us/en/benefits

We anticipate the application window for this opening will close on: 12/31/2025

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.