Quality Manager CIS/Responsible Person Kazakhstan

About the Role:

We are seeking a dedicated Quality Representative / Responsible Person for the Kazakhstan market, who will also support quality operations across CIS countries including Belarus, Kyrgyzstan, Tajikistan, Uzbekistan, Azerbaijan, Armenia, Georgia, Turkmenistan, Mongolia, and Kazakhstan. This role ensures compliance with GMP/GDP and local regulatory requirements, and acts as the key quality contact for local authorities and the Export Market Quality Lead.

Your Day-to-Day:

• Act as Qualified Person for Kazakhstan, overseeing batch release, documentation, sampling, inspections, and final disposition of products.
• Implement and maintain a robust Quality Management System (QMS) at LOC level for all marketed products.
• Manage operational quality activities including batch management, repacking, recalls, complaints, and logistics oversight.
• Ensure timely escalation and resolution of quality incidents.
• Provide oversight on GxP-related third-party activities.
• Participate in LOC Quality Council and local RMCB, escalating risks as needed.
• Collaborate with supply chain and CS&L teams to ensure quality excellence across operations.

Ideal Candidate Profile:

Essential:

• Degree in Pharmacy.
• Valid certificate as Responsible Person in Kazakhstan (per Ministry of Health regulations: ҚР ДСМ-148/2020, ҚР ДСМ-274/2020, ҚР ДСМ-249/2020).
• Minimum 3–5 years of experience in Pharmaceutical or Consumer Healthcare Quality Assurance, Compliance, or Quality Control.
• At least 1 year of GDP QA experience.
• Strong knowledge of GMP/GDP and regulatory requirements.
• Experience with LOC Quality activities (e.g., batch release, product incidents, third-party management).
• Excellent oral and written communication skills.
• Fluent in English.
• Strong interpersonal, negotiation, and problem-solving skills.
• Proven ability to influence across business levels and drive change.
• Self-starter with the ability to manage workload independently.

Preferred:

• Experience working with CIS markets.
• Familiarity with inspection readiness and complaint management processes.
• Knowledge of effective quality documentation systems.

Our Offer:

• Performance-based bonuses.
• Corporate Health Insurance Scheme.
• Travel Insurance.
• Meal allowance.
• Mobile phone and laptop.
• Sport compensation.
• Employee Assistance Programme.

Care to join us. Find out what life at Haleon is really like www.haleon.com/careers/

At Haleon we embrace our diverse workforce by creating an inclusive environment that celebrates our unique perspectives, generates curiosity to create unmatched understanding of each other, and promotes fair and equitable outcomes for everyone. We're striving to create a climate where we celebrate our diversity in all forms by treating each other with respect, listening to different viewpoints, supporting our communities, and creating a workplace where your authentic self belongs and thrives. We believe in an agile working culture for all our roles. If flexibility is important to you, we encourage you to explore with our hiring team what the opportunities are.

As you apply, we will ask you to share some personal information, which is entirely voluntary. We want to have an opportunity to consider a diverse pool of qualified candidates and this information will assist us in meeting that objective and in understanding how well we are doing against our inclusion and diversity ambitions. We would really appreciate it if you could take a few moments to complete it. Rest assured, Hiring Managers do not have access to this information and we will treat your information confidentially.

Haleon is an Equal Opportunity Employer. All qualified applicants will receive equal consideration for employment without regard to race, color, national origin, religion, sex, pregnancy, marital status, sexual orientation, gender identity/expression, age, disability, genetic information, military service, covered/protected veteran status or any other federal, state or local protected class.

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