Field & Sales Training Manager

Job Description

Work Arrangement
This role is categorized as on-site. This means the successful candidate is expected to report to GM Japan Headquarter office in Tokyo, Japan full time.

The Role -

• Responsible for achievement sales target of RS/ WS
• Responsible for day-to-day administration and coordination of dealer sales activities in the territory area.
• Responsible for maximizing the performance of dealers in the territory with business planning and operation consulting.     
• Work includes coordinating a number of involved operations and utilizing a considerable amount of creativity and perception along with wide latitude for independent action.
• Responsible for day-to-day administration and coordination of dealer AFTERSALES  activities in the territory area。
• To Maximize New Car Sales volume for each Dealer of GM Japan Network by Sales Skill Training

What You’ll Do -

 Field Manager

• Within the assigned territory, manage vehicle inventories to achieve a balance of cars among areas, outlet profitability and market penetration.
• Plan and perform work to accomplish daily and long-range objectives in an orderly, efficient manner.
• Counsel and assist dealers in developing plans to address personnel development sales performance, customer satisfaction targets and profitability.
• Counsel and conduct to improve sales activity and dealer standard items.
• Maintain a close check on sales volume, adequacy of facilities, consumer relations and marketing.
• Analyze and interpret dealer financial statements to enhance dealer’s operation.
• Assist dealer in building an effective organization.
• Inform related divisions regarding status of dealer operations, performance, significant events, developments or trends in district.
• Using regularly generated reports and observation/ analytical skills, provide dealers with value-added input to their daily outlet operations.
• Manage GMJ match-fund budget.
• Support in network development activities
• Preparation of Weekly Sales Operation Meeting materials/ Quarterly Dealer Performance Meeting materials
• Conduct monthly branch manager meeting and any dealers’ events.

Dealer Sales Training (ICE & BEV)

• Plan of Dealer Sales Training Strategy (Sales Skill Training & Product Training) and mid-term Dealer Sales Training implementation Plan in order to Improving Sales productivity for Sales-Person of GMJ Dealer Network
• Increasing Customer Experience at all of GMJ Dealers and Improving CS Score
  • Conduct CS Training for Sales-Person and Sales Branch Manager
• Increasing Sales Productivity of Sales-Persons with Product Managers
  • Conduct Dealer Sales Skill Training with sub-contractors
  • Conduct Product Training with Product Managers
• Budget Management

Others

• Analyze Dealer performance (ICE & BEV)
  • Monitor Dealer Sales performance by using Dealer Sales Report system and make weekly report.
  • Monitor Develop Sales Process System and CRM System and make weekly report.
• Monitor / Report Sales related Data
  • Summarize / Analize Annual Dealer Award Data
  • Summarize / Analize Monthly Dealer standard judgement with Field Manager
  • Summarize / Analize Dealer Business (PL) situation.
  • Create / Report GMAP and GMI Report for Dealer Performance and Dealer Standard relation
• Collaborate NWD Manager & Sales Field Manager
  • Summarize / Analize Dealer Business (PL) situation.
  • Develop 5 Years Dealer Business plan based on Dealer Network Strategy with NWD Manager.

Your Skills & Abilities (Required Qualifications)​​ 

 Knowledge

• Business English capability (TOEIC 700 and above).  
• Driving License.
• Wide knowledge and experience regarding Sales Planning and/or Network development
• Computer literate in Windows applications (Word, Excel, and PowerPoint. Access preferable).
• Proven problem-solving abilities.
• Strong written and oral communications skills.
• Ability to work as a team member.

 Experience

• Over 5 years in automobile relation company
• Expertise working as a Field Manager and/or Sales Training in an Importer.
• Sales Planning and/or Network development for more than 5 years at a Japanese automotive firm or an importer is even better.
• Sales and Marketing area in automobile relation company

Other

• Positive and pro-active behavior
• Owns the outcome

About GM

Our vision is a world with Zero Crashes, Zero Emissions and Zero Congestion and we embrace the responsibility to lead the change that will make our world better, safer and more equitable for all.

Why Join Us 

We believe we all must make a choice every day – individually and collectively – to drive meaningful change through our words, our deeds and our culture. Every day, we want every employee to feel they belong to one General Motors team.

Non-Discrimination and Equal Employment Opportunities

General Motors is committed to being a workplace that is not only free of unlawful discrimination, but one that genuinely fosters inclusion and belonging. We strongly believe that providing an inclusive workplace creates an environment in which our employees can thrive and develop better products for our customers.

We encourage interested candidates to review the key responsibilities and qualifications for each role and apply for any positions that match their skills and capabilities. Applicants in the recruitment process may be required, where applicable, to successfully complete a role-related assessment(s) and/or a pre-employment screening prior to beginning employment. To learn more, visit How we Hire.

Accommodations

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