Busser/Runner

About Our Company

Dawn Ranch is a natural preserve and boutique hotel destination nestled riverside at the edge of Guerneville in Sonoma’s wine-rich Russian River Valley. The cottage-style hotel and event venue offer an authentic, historic, and unique Sonoma wine country escape among 22 acres of ancient giant redwoods, native meadows, and vintage apple trees. The hotel also features unique wellness experiences including a premium spa which offers outdoor baths, massages, and body treatments. Other activities include yoga, meditation, and perfume-making. Dawn Ranch’s food program balances elevated cuisine with casual excellence -- from fine dining at the Lodge overseen by Chefs Juliana Thorpe & Ignacio Zuzulich, to picnics overlooking the roiling Pacific Ocean. Local ingredients from the fertile valley make our varied cuisine an emerging staple of Northern California fare. Dawn Ranch is the perfect destination to co-create luxury and inspiration in Sonoma.

About The Role

This is a part-time position with the opportunity for full time hours starting in the Spring. As a Busser/Runner, you are primarily responsible for assisting servers during service, anticipating the next step in the flow of the guests dining experience, and maintaining a clean environment for the guests in the hotel restaurant. You will work closely with the servers by offering water service, marking tables with the correct silverware, accurately running food to guests, and by having an in-depth knowledge of our food and beverage menus. You will provide a clean and pleasant dining experience by clearing, sanitizing, and resetting tables, ensuring the dining room is well-stocked and tidy. You will communicate with the guests in a professional manner appropriate for an upscale restaurant setting.

Essential Duties:

• Be able to clear and clean tables in an efficient and timely manner.
• Be able to maintain a clean and organized dining area, including sweeping and mopping floors, wiping down tables, and restocking condiments and other supplies.
• Provide fine dining table service including proper marking, clearing, and table maintenance
• Develop and maintain an in-depth knowledge of food and beverage menus
• Communicate effectively with servers and other dining room staff to ensure smooth operation of service.
• Be able to assist in other departments within the restaurant when needed.
• Be able to grasp, lift, carry, and move large bus trays of food, plates, utensils, and glasses weighing a maximum of 20 lbs.
• Be able to withstand prolonged periods of standing and/or walking.
• Ability to lift at least 30 lbs.

Specific Requirements Of This Role:

• Continuously clear used glasses, dishes, and silverware from the dining room tables, bar top, and lounge area, and transport them to the dishwashing area.
• Strong organizational and time-management skills.
• Communication with co-workers and guests in a professional manner appropriate for an upscale restaurant setting
• Follow all company policies and procedures related to dining room service.
• Set up and clean down tables between customers, including, but not limited to, folding napkins, cleaning, and placing tableware, serving water, etc.
• Monitor the floor spaces for needed sweeping, reconfiguring of furniture, spills, etc.
• Assist food servers in delivering food and drinks to guest tables.
• Perform other duties as assigned.

Qualifications

• Previous experience preferred.
• Proven experience in a fast-paced environment a plus.
• Proven work experience, hotel level food serving preferred.
• Ability to work a flexible schedule, including weekends and holidays.
• California Food Handler Card.

The Company is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind: Company is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Company are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. Company will not tolerate discrimination or harassment based on any of these characteristics and encourages applicants of all ages.