Receptionist & Digital Marketing Assistant – Wellness & Spa

This is a remote position.

Job Highlights:

• Contract type: Independent Contractor
• Schedule: Monday–Friday, 9:00 AM–5:00 PM; Saturday, 10:00 AM–2:00PM

Client Timezone: Woodbridge, VA EST

We are seeking a dynamic and detail-oriented Receptionist & Digital Marketing Assistant – Wellness & Spa to join our team. This hybrid role combines front desk reception duties with social media management, ensuring both excellent client experience and a strong digital presence for our medical spa.

The ideal candidate will be professional, highly organized, and experienced in both customer service and digital marketing for wellness/medical spa environments.

• Serve as the first point of contact for clients, greet visitors, answer the phone calls, respond to emails, and manage inquiries.
• Schedule, confirm, and manage client appointments efficiently.
• Handle check-ins, check-outs, and client records with accuracy and confidentiality.
• Assist with administrative tasks such as filing, reporting, and inventory coordination.
• Ensure the front desk and waiting area remain professional, clean, and welcoming.

Social Media Management

• Manage and grow the spa’s social media accounts (e.g., Facebook, Instagram, TikTok).
• Respond promptly to online inquiries, chats, and direct messages.
• Create engaging content (posts, stories, short videos, promotional campaigns) aligned with the brand’s identity.
• Monitor analytics to track engagement, reach, and ROI of campaigns.
• Collaborate with management on marketing strategies and promotional campaigns.

Requirements

• Experience: Minimum 1–2 years in customer service/reception; prior experience in a medical spa, wellness, or healthcare setting is highly preferred.
• Social Media Skills: Proven ability to manage business social media accounts, with knowledge of digital marketing strategies and tools.
• Strong communication and interpersonal skills; ability to multitask in a fast-paced environment.
• Tech-savvy with experience using scheduling tools, CRM systems, and social media platforms.
• Professional, friendly, and client-focused demeanor.
• High attention to detail and strong organizational skills.

Benefits

Independent Contractor Perks:

• HMO Coverage for eligible locations
• Permanent Work from Home
• Immediate Hiring
• Steady Freelance Job

Please note that since this is a permanent work-from-home position and an “Independent Contractor” arrangement, the candidates must have their own computer and internet connection. They will handle their own benefits and taxes. The professional fees are on hourly rates and the rate depends on your performance in the application process.