Manager (AI Hub-GTS)

Roles & Responsibilities

•Lead Agile Execution: Drive the end-to-end Agile delivery process across multiple teams or programs. Facilitate all Scrum ceremonies including sprint planning, daily stand-ups, sprint reviews, and retrospectives with a focus on continuous improvement and team empowerment. •Coach and Mentor: Act as a mentor to Scrum Masters and Agile team members. Promote Agile values and principles, and help teams mature in their Agile adoption. Provide guidance on best practices and help resolve team-level challenges. •Stakeholder Engagement: Collaborate with Product Owners, Delivery Managers, and cross-functional stakeholders to ensure alignment on goals, priorities, and timelines. Act as a bridge between business and technology teams. •Backlog and Planning Support: Assist Product Owners in backlog grooming and prioritization. Ensure that user stories are well-defined, estimated, and ready for development. Help teams plan realistic and achievable sprints. •Impediment Resolution: Proactively identify and remove blockers that impact team productivity. Escalate issues when necessary and facilitate resolution through collaboration and negotiation. •Agile Metrics and Reporting: Track and report key Agile metrics such as velocity, burndown charts, and team health indicators. Use data to drive decisions and improve delivery outcomes. •Process Optimization: Continuously assess and refine Agile processes to improve efficiency and effectiveness. Lead initiatives to standardize practices across teams and contribute to organizational Agile transformation. •Documentation and Compliance: Support the creation and maintenance of project documentation including business requirements, epics, user stories, and process flows. Ensure compliance with internal governance and audit requirements. •Tool Management: Maintain and optimize Agile tools such as Jira, Confluence, and other collaboration platforms. Ensure accurate tracking of work items and visibility across teams. •Change Agent: Champion Agile culture and mindset across the organization. Lead workshops, training sessions, and Agile onboarding for new teams or members.

Mandatory  technical & functional skills

•JIRA: Strong proficiency in managing boards, workflows, and sprint tracking. •MS Office Suite: Especially Excel for reporting and data analysis. •Power BI / Alteryx: Familiarity with data visualization and analytics tools is often expected. •SQL: Basic understanding for data queries and integration support. •Agile Tools: Experience with Confluence, Azure DevOps, or similar platforms. •Documentation: Ability to create and manage BRDs, epics, user stories, and process flows •Stakeholder Management: Ability to work with cross-functional teams across geographies (India & US). •Communication: Strong verbal and written communication skills to engage with business and technical teams. •Team Leadership: Experience in mentoring junior Scrum Masters and leading multiple Agile teams.

Preferred technical & functional skills

•Agile delivery in AI/Research environments – Experience managing iterative, exploratory work with evolving requirements and research dependencies. •Cross-functional collaboration – Ability to coordinate between data scientists, ML engineers, product managers, and business stakeholders. •Risk and ethics awareness in AI – Familiarity with responsible AI practices, model governance, and compliance considerations.

Key Behavioral Attributes/Requirements

•Adaptability: Ability to thrive in dynamic, fast-evolving environments typical of AI projects. Comfortable with ambiguity, shifting priorities, and iterative experimentation. •Strategic Communication: Skilled at translating complex technical progress into clear, actionable updates for diverse stakeholders—bridging gaps between data scientists, engineers, and business leaders.

Roles & Responsibilities

•Lead Agile Execution: Drive the end-to-end Agile delivery process across multiple teams or programs. Facilitate all Scrum ceremonies including sprint planning, daily stand-ups, sprint reviews, and retrospectives with a focus on continuous improvement and team empowerment. •Coach and Mentor: Act as a mentor to Scrum Masters and Agile team members. Promote Agile values and principles, and help teams mature in their Agile adoption. Provide guidance on best practices and help resolve team-level challenges. •Stakeholder Engagement: Collaborate with Product Owners, Delivery Managers, and cross-functional stakeholders to ensure alignment on goals, priorities, and timelines. Act as a bridge between business and technology teams. •Backlog and Planning Support: Assist Product Owners in backlog grooming and prioritization. Ensure that user stories are well-defined, estimated, and ready for development. Help teams plan realistic and achievable sprints. •Impediment Resolution: Proactively identify and remove blockers that impact team productivity. Escalate issues when necessary and facilitate resolution through collaboration and negotiation. •Agile Metrics and Reporting: Track and report key Agile metrics such as velocity, burndown charts, and team health indicators. Use data to drive decisions and improve delivery outcomes. •Process Optimization: Continuously assess and refine Agile processes to improve efficiency and effectiveness. Lead initiatives to standardize practices across teams and contribute to organizational Agile transformation. •Documentation and Compliance: Support the creation and maintenance of project documentation including business requirements, epics, user stories, and process flows. Ensure compliance with internal governance and audit requirements. •Tool Management: Maintain and optimize Agile tools such as Jira, Confluence, and other collaboration platforms. Ensure accurate tracking of work items and visibility across teams. •Change Agent: Champion Agile culture and mindset across the organization. Lead workshops, training sessions, and Agile onboarding for new teams or members.

Mandatory  technical & functional skills

•JIRA: Strong proficiency in managing boards, workflows, and sprint tracking. •MS Office Suite: Especially Excel for reporting and data analysis. •Power BI / Alteryx: Familiarity with data visualization and analytics tools is often expected. •SQL: Basic understanding for data queries and integration support. •Agile Tools: Experience with Confluence, Azure DevOps, or similar platforms. •Documentation: Ability to create and manage BRDs, epics, user stories, and process flows •Stakeholder Management: Ability to work with cross-functional teams across geographies (India & US). •Communication: Strong verbal and written communication skills to engage with business and technical teams. •Team Leadership: Experience in mentoring junior Scrum Masters and leading multiple Agile teams.

Preferred technical & functional skills

•Agile delivery in AI/Research environments – Experience managing iterative, exploratory work with evolving requirements and research dependencies. •Cross-functional collaboration – Ability to coordinate between data scientists, ML engineers, product managers, and business stakeholders. •Risk and ethics awareness in AI – Familiarity with responsible AI practices, model governance, and compliance considerations.

Key Behavioral Attributes/Requirements

•Adaptability: Ability to thrive in dynamic, fast-evolving environments typical of AI projects. Comfortable with ambiguity, shifting priorities, and iterative experimentation. •Strategic Communication: Skilled at translating complex technical progress into clear, actionable updates for diverse stakeholders—bridging gaps between data scientists, engineers, and business leaders.

This role is for you if you have  the below

Educational Qualifications

•A Bachelor’s degree in a relevant field such as Computer Science, Information Technology, Business Administration, or Engineering. •A Master’s degree (e.g., MBA or MS in Project Management or Technology) is often preferred, especially for senior or enterprise-level roles. •Professional certifications such as Certified ScrumMaster (CSM), SAFe Scrum Master, Professional Scrum Master (PSM I/II), or Agile Certified Practitioner (PMI-ACP) are highly recommended and sometimes required.

Work Experience

•8 - 11 Yrs ( Relevant experience  Min 5 Years )