Business Systems Analyst, Senior
Blue Shield of California
Office
Oakland, CA, United States
Full Time
Your Role
In the Mandates & Corporate Services team-The Business Systems Analyst, Senior, works to solve for business needs that meet mandate compliance through enterprise-wide cross-functional collaboration. Responsible for eliciting, documenting, and defining business requirements and driving process development for mid to highly complex projects and large-scale initiatives with significant impact to the business and/or systems. The Business Systems Analyst, Senior will report to the Manager. In this role you will use your experience to optimize solutions in order to meet compliance with various mandates.
Your Work
In this role, you will:
- Conduct routine data analysis, needs assessments, and cost/benefit analysis to align information technology solutions with business initiatives
- Formulate and define routine systems scope and objectives through research combined with an understanding of applicable business systems and industry requirements
- Develop or modify information systems. Includes analysis of business and user needs, documenting requirements and revising existing systems
- Identify a desired future state that addresses a mandate utilizing multiple analytic methodologies and business process modeling
- Manage requirements and analysis in JIRA to the smallest set that will provide the biggest impact in advancing business objectives to meet a mandate
- Ability to conduct research, impact analysis and determine the level of effort to complete requirements elicitation to meet State, Federal and/or Association mandates.
- Demonstrated ability to work independently and manage complex tasks with minimal supervision
- Drive and support continued process improvements for internal and enterprise initiatives to reach mandate compliance
Your Knowledge and Experience
- Requires a bachelor’s degree or equivalent experience
- Requires at least 5 years of prior relevant experience
- Healthcare knowledge & experience a must
- Experience with Mandates and Medi-Cal or Medicaid preferred
- Analyzes the business need and validates potential solutions/approaches to meet regulatory compliance with the business community
- Represents requirements using alternative views, such as analysis models (diagrams), prototypes, process flows or member journey scenarios
- Conduct research interviews prior to the elicitation of requirements to ensure all business needs are accounted for to meet the mandate
- Partners with Project Managers to lead requirements analysis and verification with business and technology partners to elicit, analyze and translate business requirements into consumable requirements for the technical teams and ensuring that requirement statements are complete, consistent, concise, comprehensible, traceable, feasible, unambiguous, and verifiable, and that they conform to Blue Shield of CA standards
- Partners with business to coordinate user acceptance testing
- Proven track record to assess and influence process improvement activity to support the mandate
Business Systems Analyst, Senior
Office
Oakland, CA, United States
Full Time
August 20, 2025