Data Analyst - India

Key Responsibilities:

- Provisioning Tracker Setup, Data Management, and Reporting:

- Establish and maintain trackers to monitor provisioning activities.

- Manage data entry and integrity for all provisioning-related information.

- Generate timely and accurate reports for internal stakeholders.

- SharePoint Document Organization and Standardization:

- Design and maintain a standardized filing strategy for team documents and resources.

- Ensure ease of access, accuracy, and up-to-date documentation in designated team spaces.

- Provisioning Orchestration Facilitation:

- Support the BPLO Specialist in orchestrating the provisioning process.

- Monitor order statuses, ensure subscriptions are activated and provisioned, and track Justification Forms as required.

- Large Deal Tracker and Template Management:

- Update and maintain tools and templates for tracking large deals (e.g., WPA pre/post tracker, Top Deals, BE Templates).

- Manage and report on quarterly WPA counts and QBR numbers.

- Buying Program Deal Analysis:

- Conduct analysis of deal volume and value, similar to the TF report.

- Provide actionable insights and support data-driven decision making.

- Workflow Issue (WLI) Troubleshooting and Resolution:

- Serve as the primary point of contact for identifying and resolving issues related to the buying program from order booking through to closure.

- Collaborate with internal teams to ensure timely resolution and continuous process improvement.

Required Qualifications:

- Bachelor’s degree in Business, Data Analytics, or a related field (or equivalent experience).

- 2+ years’ experience in business operations, data analysis, or related roles.

- Strong proficiency in Excel, data visualization, and reporting tools.

- Excellent organizational, communication, and collaboration skills.

- Proven ability to manage multiple priorities and work effectively in a fast-paced environment.

- Detail-oriented with a focus on process optimization and accuracy.

Preferred Qualifications:

- Experience with buying programs, sales operations, or order management.

- Familiarity with workflow management and ticketing tools.

- Knowledge of Cisco internal processes and systems (preferred, but not required).

 

Example Responsibilities in Action:

- Set up and maintain a new provisioning tracker for a quarterly buying program launch.

- Organize legacy deal documentation into a standardized, easily accessible team SharePoint library.

- Analyze large deal data to identify trends for quarterly business reviews.

- Troubleshoot and resolve workflow issues encountered during the subscription activation process.

 

Notes:

- This role requires a proactive, detail-oriented individual comfortable with both process-oriented tasks and analytical problem-solving.

- Flexibility and adaptability are essential as buying program requirements and processes may evolve over time.