Global Workplace Services (GWS) plays a pivotal role in shaping Microsoft’s physical work environment to foster creativity, productivity, and community. Managing a portfolio of approximately 41 million square feet across 586 buildings in 108 countries, GWS supports over 164,000 employees globally

The Global Workplace Services Business & Sustainability Data Program Manager – Platforms leads global data strategy and program delivery for GWS Sustainability, driving operational excellence and strategic alignment across sustainability initiatives, including Carbon, Waste, Water, Ecosystems, and Fleet Electrification.

Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

Responsibilities

Data Stewardship & Program Delivery:

Lead and optimize the end-to-end global data workflow, ensuring accurate collection, verification, and assurance audits for sustainability programs and cost benchmarking.
Consolidate and streamline data sources, address integrity issues, and advise on tools and models for improved reporting.

Cross-Functional Leadership:

Lead cross-functional teams, including data analysts and program managers, to deliver impactful data solutions aligned with business goals.
Facilitate adoption of data collection techniques through training, workshops, and stakeholder engagement.

Operational Excellence & Continuous Improvement:

Drive process improvements, efficiency tracking, and contingency planning to resolve challenges and support business continuity as this pertains to our Sustainability Initiatives.

Sustainability Data Management:

Oversee the collection and assurance of sustainability data for annual reporting, ensuring data quality and compliance with standards.
Lead a team of quality assurance analysts to maintain data integrity and continuously enhance data tools and dashboards.
Support comprehensive sustainability strategies and quantitative impact assessment.
Evaluate industry and regulatory trends to inform GWS strategies and maintain awareness of global objectives.
Foster partnerships and coordinate regularly with internal stakeholders to advance sustainability initiatives.
Serve as support and backup to the GWS Global Sustainability Lead, as needed.

Tooling & Reporting Enhancement:

Lead selection and implementation of data collection and reporting tools to increase efficiency and accuracy.
Build dashboards for real-time resource usage insights across the organization, define success metrics, and apply business intelligence to guide strategic decisions.
Build and maintain a centralized platform to monitor sustainability commitments and inform decision-making.
Ensure seamless data sharing and alignment with related programs.

Strategic Direction & Change Management:

Formulate and execute long-term data management strategies in line with Microsoft’s sustainability goals.
Drive initiatives to improve data quality and scalability, utilizing solutions like Power BI, Excel, Dynamics 365, and Microsoft Sustainability Manager.
Integrate data collection processes with broader organizational systems to increase efficiency and reduce redundancies.
Lead change management efforts to promote adoption of new tools, dashboards, and governance practices.
Engage stakeholders to gather requirements, address challenges, and align solutions with organizational objectives.
Develop contingency plans to ensure continuity during system transitions or data discrepancies.
Communicate complex data systems and insights clearly to support informed stakeholder decisions.

Other

Embody our culture and values

Qualifications

Required/minimum qualifications

Bachelor's Degree in Business, Operations, Finance, or related field AND 4+ years experience in program management, process management, or process improvement OR equivalent experience
1+ year(s) of professional experience working in sustainability

Additional or preferred qualifications

Analytical Ability: Expertise in reviewing quantitative and conceptual challenges, drawing conclusions, and recognizing key elements and relationships in data.
Data Expertise: Ability to identify, integrate, and evaluate data sources to address business needs, develop models and tools, and resolve data quality issues.
Quality Assurance: Experience with establishing and maintaining both manual and automated workflows for collecting and verifying global utility and waste data.
Leadership: Proven ability to lead teams, develop strategies, and drive process improvements in line with organizational goals.
Stakeholder Engagement: Proficient communication and change management skills to promote adoption and ensure alignment across teams.

Business Program Management IC4 - The typical base pay range for this role across the U.S. is USD $96,500 - $188,400 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $123,500 - $206,400 per year.

Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here: https://careers.microsoft.com/us/en/us-corporate-pay

Microsoft will accept applications for the role until September 6, 2025.

Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request via the Accommodation request form.

Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work.