Housing Registration Officer

Job Title: Housing Registrations Officer
Salary: £29,253– £32,736 per annum
Grade: C 
Contract Type: Fixed Term/Internal Secondment - 12 Months maternity cover 
Working Hours: 37 hours per week  

We are seeking a dedicated Housing Registrations Officer to join our Allocations Team.  In this role, you will be responsible for assessing housing applications in line with policy to ensure eligibility and housing need.  You will provide clear advice and guidance to residents navigating the housing register. 

Attention to detail, strong communication skills and the ability to work effectively as part of a team are essential. The successful candidate will be confident in updating internal systems and handling sensitive casework with accuracy and care.  Experience using Objective and NEC Housing Management Systems is desirable.

Due to the nature of this role, the ideal candidate will have an understanding of housing legislation, particularly in relation to our Allocations policy and eligibility criteria.  This is a fast-paced environment that requires resilience, organisation, and solution-focused approach.

DBS Check: A Basic Disclosure and Barring Service (DBS) check is required.

To have an informal discussion about this role, please contact Samantha Hill – sphill@thurrock.gov.uk 

Closing Dates: 

Redeployment Only: 21st August 2025

Internal & External Applications: 31st August 2025

Interview Date: To Be Confirmed

Additional Information 

If you have any questions about the role or interview process, please contact: 

Samantha Hill - email sphill@thurrock.gov.uk 

To view the Job Profile and Person Specification, please follow the link below: 

Download Job Profile (PDF Document)

Why Thurrock?

 

Working at Thurrock Council gives you the opportunity to join an organisation that is changing at pace, one where you can make a real difference to the lives of the people we serve.

 

Thurrock Council is moving towards a new community leadership approach which involves linking with local partners and communities as we shape our improvement for the years ahead.

This is an exciting time to join us, to shape the future success of our changing organisation and to have a positive influence on our borough. 

 

Our location

 

Thurrock is located on the north bank of the river Thames. Our urban centres are a vibrant mix of established towns and new young communities, with a diverse and growing population of around 160,000 residents.

We are an emerging cultural and arts centre, home to the production centre for the Royal Opera House and the National Skills Academy for Creative and Cultural Skills. We have excellent retail and leisure opportunities, including Lakeside Shopping Centre, country parks, forests, and marshes.

Thurrock is just half an hour journey away from the centre of London by train and well connected by road.

Staff benefits

 

We offer lots of staff benefits, including a generous annual leave entitlement and hybrid working. We champion flexible working and job share applications are welcome.

Further information can be found here Employment benefits | Working for the council | Thurrock Council 

 

Equality, Diversity & Inclusion

 

Thurrock Council is committed to equal opportunities. As a Disability Confident Employer, disabled people will be offered an interview where they meet all essential criteria on the person specification.

 

We serve a diverse community where people are different yet equal. Diversity underpins everything we do.

 

For further information about Thurrock Council please visit our website: Thurrock Council