Back-Office Support Associate (Project-Based)

ISTA Solutions, an outsourcing/offshoring company, is in search of an experienced Customer Service Representative to join our rapidly expanding team. As a member of our team, you will have the opportunity to work with highly skilled professionals, who prioritize employee satisfaction and work-life balance. At ISTA Solutions, we pride ourselves on creating a culture focused on long-term success and life-long learning. We're looking for a team player who is ready to contribute to our mission, just like you!

Job Description:

• Access vendor/client platforms to review and download documents individually
• Save and organize files into designated folders or shared drives
• Ensure accuracy and completeness of downloaded records
• Maintain proper documentation logs for easy tracking and retrieval
• Support the team with other simple back-office tasks as needed

Requirements

• High attention to detail and accuracy
• Basic computer navigation skills
• Familiarity with MS Office and Outlook
• Strong organizational skills and ability to manage repetitive tasks effectively
• Willingness to perform routine tasks with consistency

Benefits

What Can We Offer You?

• Competitive salary and benefits
• Health Insurance with free dependents
• 10%-night differential
• Attendance Bonus
• Paid time off
• Convertible to cash leave credits
• Performance Appraisal
• Work-life balance
• A focus on growing your career path with us
• We encourage you to follow your passions and learn new skills

Our Commitment to You

• Strong culture and values-driven leadership
• We create opportunities for you to learn and grow at any stage of your career
• Continuous learning and innovation
• We foster an all-inclusive environment where everyone thrives