Retail Assistant Store Manager (NZ)

Step Into Leadership at Duty Free.

At LagardèreAWPL, we’re not just the largest Travel Retail operator in the Pacific – we’re the most passionate! With 150+ stores across Australia, & New Zealand, we bring big brands to life in airports and travel hubs. Our dynamic team of 1,500+ professionals work across 40 unique retail concepts – and now, we want YOU to join our team!

Our Aelia Duty Free Store offers a premium shopping experience featuring a curated selection of luxury duty free goods, including perfumes, cosmetics, spirits, wines, gourmet foods, fashion accessories, electronics, and travel essentials.

The Role:

We’re on the lookout for a Full Time Assistant Store Manager at Queenstown Airport! If you love creating unforgettable customer experiences, thrive in a fast-paced retail space, and want to grow your leadership skills – this is your chance to shine.

What You’ll Do:
✅ Lead from the front – be the go-to person for support and motivation
✅ Deliver magical moments for customers with every interaction
✅ Support the Store Manager in driving performance and team engagement
✅ Set high standards in presentation and service – and walk the talk
✅ Give meaningful feedback and coaching to help your team grow
✅ Help create a respectful, connected team culture
✅ Step up when needed – be confident managing store operations

What We’re Looking For:
💼 Experience in a similar leadership role in a high-energy retail environment
🗣️ Strong communication skills and a natural ability to lead
🎯 Confidence to take initiative and own your role
🖐️ A “hands-on” leader who thrives in a team setting
🪪 Valid working rights & eligibility to obtain an Aviation Security ID Card

Perks & Benefits:

🚗 Parking – No one likes paying for it! We offer free airport parking for our employees
🛍️ Staff Discounts – You'll get exclusive discounts on products in our stores + extra savings on water and hot beverages
🚀 Career Development – Our Better Together development program offers opportunities to upskill, take on new challenges, and grow your career within our vibrant network
👨‍👩‍👧 Paid Parental Leave – We proudly support growing families with up to 18 weeks of employer-funded top-up paid parental leave scheme + additional personal leave entitlements
🎁 Employee Referral Program – Refer your awesome network to our team and if they’re hired, you’ll receive a reward + you’ll go into the running to win an end-of-year bonus
💆‍♀️ Wellbeing Leave & Employee Assistance Program – From day one our permanent employees receive a paid Wellbeing Leave day, and everyone has access to TELUS Health – a 24/7 service offering compassionate, confidential support whenever you need it
✈️ Work in a Dynamic Airport Environment – Where no two days are the same!

We Value Diversity & Inclusion

At LagardèreAWPL, we value diversity, inclusivity, and a collaborative work environment, where you will have the opportunity to work alongside a talented team of people who share your passion for creativity and excellence. 

Join us at LagardèreAWPL and be part of a global company that celebrates creativity, innovation, and a commitment to sustainable practices.

📢 Ready to step into a leadership role that’s full of excitement and opportunity? APPLY NOW and let your retail career take off with LagardèreAWPL!