What we do?

Aion Bank is a fully regulated European bank and credit institution, combining Vodeno’s cutting-edge, private blockchain-based platform with its ECB banking license, strong balance sheet, and deep regulatory expertise. Our mission is to provide a comprehensive suite of embedded banking solutions, enabling businesses to seamlessly integrate financial services into their offerings.

As part of the UniCredit Group, Aion Bank and Vodeno will accelerate their digital banking offer in strategic markets and will act as a sandbox for innovation for the wider UniCredit Group. Aion Bank and Vodeno's existing Banking-as-a-Service (BaaS) offering across key European markets, including Germany and Poland, will see the bank embed its services - ranging from account access and deposits to lending, payments and loyalty programs - directly into non-banking digital platforms, facilitating seamless customer experiences.

At Aion Bank, our biggest strength is our people—a team of highly intelligent, creative, and ambitious professionals who thrive in a fast-paced, innovative environment. We believe in delivering results while fostering a culture of passion and collaboration.

We are currently looking for a Workplace Support Manager ready to join our adventure and take ownership of our end-user environment.

In this role, you will be responsible for defining the strategy, ensuring optimisation, and safeguarding the security of our Google Workspace and Apple ecosystems. You will manage a team of specialists, oversee daily operations, and ensure that employees across the bank – including those in newly opened branches and in multiple European countries – receive seamless, secure, and reliable workplace services.

This is not only a support role — you will also help drive the adoption of cutting-edge technologies that support our innovative banking model and ensure our employees can work efficiently with the latest tools.

What you will be doing?

Leadership and Accountability

Lead the Workplace Support team, setting clear goals, priorities, and development paths for team members
Take full ownership of the workplace environment, ensuring availability, performance, and user satisfaction across several European countries
Manage vendors, licences, and service providers to guarantee service quality and cost efficiency
Oversee compliance with internal policies, regulatory requirements (incl. DORA), and audit standards
Monitor KPIs, prepare reports for senior management, and drive continuous service improvement

Google Workspace Management

Oversee administration of Google Workspace (Gmail, Drive, Calendar, Meet, etc.)
Define and implement security settings, user access controls, and data protection measures
Establish best practices, policies, and governance for Google Workspace usage and administration
Ensure employees are supported and trained to use Google Workspace effectively

Apple and MacBook Management

Direct deployment, configuration, and lifecycle management of Apple devices (MacBooks, iPhones, iPads)
Define and enforce workplace security policies, including device encryption, app management, and compliance monitoring
Ensure smooth integration of Apple devices into corporate services and reporting systems
Oversee inventory management of workplace devices, software, and licences
Manage documentation, playbooks, and guidelines for Apple device processes, setup, and troubleshooting

Cutting-Edge Technology & Innovation

Support employees working in innovative areas of banking where cutting-edge technology is essential
Ensure the workplace environment enables collaboration with modern tools, AI-driven solutions, and new digital platforms
Evaluate and recommend new workplace technologies, ensuring alignment with business needs and security standards
Lead workplace-related projects, upgrades, and audits that introduce new technologies to the bank
Ensure remote workplace support for employees in newly opened branches and across European countries

Skills you should have

Minimum 5 years of experience in IT workplace administration (Google Workspace, Apple)
Proven experience in managing a team and leading IT workplace initiatives
Strong knowledge of IT security principles, practices, and compliance requirements (e.g. DORA, GDPR)
Track record of managing workplace vendors, budgets, and licences
Strong troubleshooting and problem-solving skills with enterprise IT environments
Excellent communication and leadership skills, with the ability to influence stakeholders at all levels
Experience in supporting innovative, cutting-edge technologies in a corporate environment
Relevant certifications (e.g. Google Workspace Administrator, Jamf Certified) are a plus
Openness to work from our Warsaw office (3 days per week) in a hybrid model
Fluency in English and Polish

What we offer

You will get an opportunity to work in an innovative, digital bank applying state of the art approaches and technologies.
You will be provided an Individual Development Budget, dedicated to enhancing your professional skills.
You and your closest family will be covered with VIP-level private medical care which includes dental treatment and a hospitalisation package.
We care for our colleagues’ well being, therefore we cover psychological consultations if you ever feel you need such support.
Aion bank account without fee.
We co-sponsor your Multisport card and cover 50% of its cost.
You will work on computer equipment that delivers the best user experience — Apple MacBook.
Our office in Warsaw offers healthy snacks throughout the day.

Our process

We keep our recruiting process simple.
Step 1: Talk with one of our Recruiters about your to date experiences and ambitions
Step 2: Meet with your future Team Manager to deep dive on the role specifics and our work environment

Our note to you

Diverse teams really are the best teams. Research shows that some candidates may hesitate to apply for a job unless they meet every requirement. If you are excited about working with us, we encourage you to apply - even if you're not 100% sure. We are interested in getting to know you and learning about what you bring to the table.

Please note that we may close a job posting early if we receive a large number of exceptional applications.

Good luck!