Plumbing Manager

Job Summary:

The Plumbing Field Manager will oversee front-line plumbing technicians to ensure efficient, safe, and quality plumbing services in assigned areas. The role requires coordinating operations, managing personnel, and ensuring compliance with company and regulatory standards.

 

Supervisory Responsibilities:

• Hires, trains, and mentors plumbing technicians and support staff.
• Organizes, directs, and oversees work schedules and job assignments for plumbing teams.
• Conducts performance evaluations and provides constructive feedback.
• Handles employee discipline, terminations, and conflict resolution in accordance with company policies. 

Duties/Responsibilities:

• Coordinates daily operations with other managers and departments to ensure service delivery and client satisfaction.
• Reviews and analyzes service performance data to assess quality, efficiency, and technician productivity.
• Conducts regular inspections to evaluate service quality and identify areas for improvement.
• Addresses and resolves inefficiencies or issues in plumbing processes, materials, equipment, or skills.
• Ensures all work is compliant with local, state, and federal regulations, including safety and health standards.
• Develops and implements strategies for maintaining a safe work environment for all employees.
• Assists in budget planning, including cost management and resource allocation for plumbing projects.
• Performs other duties as assigned by management.

 

Required Skills/Abilities: 

• Strong organizational skills with a keen attention to detail.
• Excellent time management skills with a proven ability to meet project deadlines.
• Strong problem-solving and analytical skills, especially in field service operations.
• Demonstrated leadership and supervisory experience, especially in managing technical teams.
• Ability to work effectively in a fast-paced and sometimes high-pressure environment.
• Thorough understanding of plumbing services, industry regulations, safety laws, and best practices.
• Proficiency with Microsoft Office Suite or related project management software.

 

 

 

Education and Experience:

• Associate degree in a related field, or equivalent industry work experience required; Bachelor’s degree in Management, Business, or a related field preferred.
• A minimum of three years of supervisory experience in the plumbing or home services industry is preferred.
• Experience managing budgets and overseeing large-scale service operations is a plus.

 

Physical Requirements: 

• Prolonged periods of walking and standing on job sites and during inspections.
• Prolonged periods of sitting at a desk or in meetings.
• Must be able to lift up to 25 pounds at times.
• Ability to conduct visual inspections of plumbing installations and equipment.