AR Manager

About ITT:

At ITT, we have a clear purpose as an organization – to provide our customers with cutting-edge solutions to help solve their most critical needs across key global end markets. Our continuous improvement mindset drives our commitment to evolving our capabilities as a multi-industrial technology, manufacturing and engineering leader. With a strong global footprint of more than 100 facilities, we are well positioned to solve critical challenges for our customers around the world. Our locations include manufacturing facilities and global service capabilities in 35 countries. Through these worldwide operations and building on our heritage of innovation, our approximately ~11,000 team members partner with our customers to deliver enduring solutions that make a lasting difference and help the world move forward. ITT is headquartered in Stamford, CT, with sales in approximately 125 countries. The company generated 2024 revenues of $3.6 billion. 

 

• Motion Technologies: (Revenue of $1.4B; headcount of ~ 4,000; operates in 13 countries) manufactures brake components and specialized sealing solutions, shock absorbers and damping technologies primarily for the global automotive, truck and trailer, public bus and rail transportation markets. 
• Industrial Process: (Revenue of $1.4B; headcount of ~3,400; operates in 30 countries) manufactures engineered fluid process equipment serving a diversified mix of customers in global industries such as chemical, energy, mining, and other industrial process markets and is a provider of plant optimization and efficiency solutions and aftermarket services and parts. 
• Connect and Control Technologies: (Revenue of $0.8B; headcount of ~ 3,800; operates in 10 countries) manufactures harsh-environment connector solutions, critical energy absorption, flow control components, and composite materials for the aerospace and defense, general industrial, medical, and energy markets.

 

Position Summary

The Accounts Receivable (AR) Manager is responsible for planning, organizing, and managing Accounts Receivable functions of ITT Shared Services. This leadership role manages a team and ensures timely, accurate, and efficient management of receivables to maximize cash flow and minimize risk while developing direct and indirect reports. The primary responsibilities of this position include ensuring strong internal controls and processes to deliver Accounts Receivable services to ITT business units, which includes customer credit evaluations, sales order release approvals, collection of Accounts Receivable, application of customer payments, and implementing strategic initiatives in support of ITT Shared Services Global Accounts Receivable organization goals and objectives. This includes, but is not limited to, assisting with the development of the strategic direction and global delivery model of processes, the daily leadership of staff, maintenance of appropriate control environment, and the continuous development and improvement of the service offering. Other duties as assigned.

Essential Responsibilities

• Lead and manage teams within the Global AR Function, including credit evaluation, collection processes, and cash application.
• Provides review of customer credit limit assignment and order release functions for business units serviced by Shared Services.
• Support AR-related system enhancements, process redesign, and/or automation projects. Assist with implementing business systems and processes.
• Evaluate and refine customer segmentation and risk scoring models to drive collection prioritization and resource allocation.
• Identify and recommend process improvements and automation opportunities to increase efficiency and accuracy of current processes and procedures – aimed at lowering AR past due and improving cash collections.
• Champion a culture of continuous improvement through training, process audits, and adoption of best practices in AR operations.
• Lead with setting up another FRC location for the AR team in ITT’s India location.
• Partner with Sales, Customer Service, and Key Stakeholders to resolve any issues and collaborate to improve overall experience with the FRC Department.
• Development/supervision of Staff
• Manage Portfolio Performance
• Service Enhancement/Continuous Improvement by implementing ongoing improvements/enhancements to daily processes

• Implement business systems and processes that meet business requirements and enhance internal controls.

• Manage and expand service growth through new business and merger and acquisitions
• Service Cost/managing cost of operations

• Special projects as requested

Position Requirements

Education: B.S. Finance/Accounting; (or equivalent experience) with Credit Certification preferred.

 

Experience: In depth knowledge of Accounts Receivable processes obtained through more than 10 years of practical AR experience with at least 5 years in a management/leadership role.

Preferred experience in a shared services/centralized services Accounts Receivable environment.

FIS GetPAID, preferred

SAP, preferred

 

Other Skills/Knowledge/Experience:

Considerable skills in process improvement/business transformation, customer service, communication, leadership, problem solving, team building and consensus abilities.  Change agent.

 

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Equal Pay Act Statement

We aim to pay our ‘ITT’ers’ fairly and competitively in the locations that they live and work. Pay-for-performance is a principle that we believe in, and employees are rewarded based not only on ‘what’ they accomplish, but also on ‘how’ they reflect ITT’s values. ITT offers a competitive salary and robust total rewards package, such as health insurance, 401(k), short and long-term disability, paid time off, growth and developmental opportunities, and other incentive compensation programs. Specific benefits are dependent upon whether or not the position is part of a collective-bargaining agreement. The salary offered to a candidate is based several factors such as candidate experience and qualifications, location, as well as market and business considerations.

Equal Pay Act Range

Annual Salary Range $99,500 to $148,900 Plus Benefits and Incentive Plans.