Medier isn’t just a marketing agency—we’re creative partners to our clients. From digital and social media strategies to PR, influencer collaborations, SEO, programmatic advertising, and CRM, we offer a comprehensive suite of expert services. By combining creativity with data-driven insights, we don’t just deliver campaigns—we deliver results.
Our philosophy is simple — hire a team of diverse, passionate people and foster a culture that empowers you to do your best work. Is it a match? You’re in.

Job Title: Regional CRM Manager – Norway Market

Location: Office (Cyprus, Denmark)
Department: CRM & Retention
Reports to: Head of CRM
Company: Medier

About Medier

Medier is a fast-growing digital marketing company focused on performance-driven solutions for the iGaming, fintech, and entertainment industries. We believe in smart growth, creativity, and building long-lasting relationships with our clients and users.

Job Summary

We are looking for a Regional CRM Manager to lead our CRM efforts for the Norwegian market. You will be responsible for designing and executing customer lifecycle strategies to drive engagement, retention, and customer lifetime value. This role requires a deep understanding of Norwegian consumer behavior, ideally within the iGaming or digital entertainment space, as well as strong knowledge of CRM best practices.

Key Responsibilities

Develop and manage localized CRM strategies tailored to the Norwegian market across Email, SMS, push notifications, onsite messaging, and more
Own the customer journey and optimize communications across all lifecycle stages: onboarding, engagement, churn prevention, and reactivation
Plan, execute, and analyze CRM campaigns with a focus on personalization, segmentation, and measurable ROI
Collaborate with cross-functional teams (product, content, design, data) to deliver relevant and engaging campaigns
Monitor KPIs such as retention rate, conversion, customer lifetime value (CLV), and churn — and proactively adjust based on insights
Ensure all campaigns are compliant with Norwegian marketing regulations, GDPR, and responsible gaming guidelines
Serve as the main point of contact for all CRM-related initiatives in the Norway region

Requirements

3+ years of experience in CRM, preferably within iGaming, fintech, or digital entertainment
Fluent English (written and spoken)
Strong knowledge of Norwegian consumer behavior, digital culture, and communication preferences
Hands-on experience with leading CRM platforms (Braze, Optimove, Salesforce, or similar)
Data-driven approach with proven experience in segmentation, A/B testing, and campaign optimization
Excellent communication, organizational, and project management skills
Self-starter who thrives in a remote, fast-paced, and agile environment

What We Offer

Competitive salary package
Opportunity to lead CRM strategy in a high-potential market
Creative autonomy and real ownership over your region
Supportive, international team and collaborative environment
A chance to grow with a dynamic and ambitious company in the digital performance space

Ready to take the lead in one of the most exciting digital spaces? Join Medier and help us grow our presence in the Norwegian market.

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CRM Manager for Norway market

Medier