About TripleLift

We're TripleLift, an advertising platform on a mission to elevate digital advertising through beautiful creative, quality publishers, actionable data and smart targeting. Through over 1 trillion monthly ad transactions, we help publishers and platforms monetize their businesses. Our technology is where the world's leading brands find audiences across online video, connected television, display and native ads. Brand and enterprise customers choose us because of our innovative solutions, premium formats, and supportive experts dedicated to maximizing their performance.

As part of the Vista Equity Partners portfolio, we are NMSDC certified, qualify for diverse spending goals and are committed to economic inclusion. Find out how TripleLift raises up the programmatic ecosystem at triplelift.com.

As a Senior Campaign Manager, you will be responsible for managing and growing TripleLift’s most strategic accounts. You will support company initiatives and work across key channels, like CTV and retail media, and unblock revenue through internal and external troubleshooting. You will work closely with internal stakeholders, including Partner Management, Engineering, Product, and Project Management to improve synergy between Campaign Management. You will also develop relationships with external stakeholders to keep Triplelift ahead of the industry and increase client happiness. Lastly, the ideal candidate will instill operational rigor and discipline across the team to ensure standardization and harmonization of workflow and processes.

Responsibilities

Work with Partner Management on key accounts. These include but are not limited to providing expert knowledge on advanced troubleshooting, macro-level strategy, ensuring flawless execution, creating custom playbooks or processes, and proactive recommendations (such as bid guidance).
Be an expert troubleshooter. Understand our systems and know what unusual behavior looks like on a macro level. They should proactively monitor our exchange and account health to flag system irregularities that unblock revenue or identify system wide issues.
Combine data analysis and client feedback to create optimization strategies and provide actionable and valuable insights for their PMs/clients.
Showcase strong attention to detail and demonstrate ability in creating and rolling out org-wide best practices and processes.
Work with product and other teams to help define features and drive enhancements.
Expert on all TripleLift capabilities (such as CTV, retail media, TripleLift Audiences) and tech stack; Strong understanding of our industry, landscape, partnerships, and competitors.
Act as a mentor and guide for junior campaign managers, providing regular coaching on strategy, execution, and overall campaign management best practices.
Attend client calls or office hours in a consultative manner. Develop and deliver presentations internally to stakeholders and externally to clients.

Qualifications

4+ years of hands-on experience in digital ad operations, campaign management, or media buying, preferably within an adtech company or programmatic agency.
Strong experience in CTV end-to-end activation, troubleshooting, and best practices around forecasting, pricing and setup.
Able to implement and follow AI best practices, including effective prompt engineering, security, and integrating AI into workflows.
Expert-level, hands-on experience managing campaigns in one or more major DSPs such as The Trade Desk, DV360, and/or Amazon DSP.
Excellent client-facing communication and presentation skills. Must be confident in ability to articulate troubleshooting assistance, campaign strategy and performance to mid-to-senior level contacts at major agencies and brands.
Strong understanding of OpenRTB protocols. Must be able to analyze and troubleshoot bid requests and responses to resolve delivery and performance issues.
Experience with reporting tools such as Looker, Omni, or other BI platforms. Able to build advanced dashboards, alerts, and dig deep into data for advanced insights or trends.
Ability to work collaboratively and effectively with cross-functional teams, such as sales, product and engineering, to ensure client success, provide product feedback or identify and resolve technical issues.

Life at TripleLift

At TripleLift, we’re a team of great people who like who they work with and want to make everyone around them better. This means being positive, collaborative, and compassionate. We hustle harder than the competition and are continuously innovating.

Learn more about TripleLift and our culture by visiting our LinkedIn Life page.

Establishing People, Culture and Community Initiatives

At TripleLift, we are committed to building a culture where people feel connected, supported, and empowered to do their best work. We invest in our people and foster a workplace that encourages curiosity, celebrates shared values, and promotes meaningful connections across teams and communities. We want to ensure the best talent of every background, viewpoint, and experience has an opportunity to be hired, belong, and develop at TripleLift. Through our People, Culture, and Community initiatives, we aim to create an environment where everyone can thrive and feel a true sense of belonging.

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TripleLift does not accept unsolicited resumes from any type of recruitment search firm. Any resume submitted in the absence of a signed agreement will become the property of TripleLift and no fee shall be due.