For over four decades, PAR Technology Corporation (NYSE: PAR) has been a leader in restaurant technology, empowering brands worldwide to create lasting connections with their guests. Our innovative solutions and commitment to excellence provide comprehensive software and hardware that enable seamless experiences and drive growth for over 100,000 restaurants in more than 110 countries. Embracing our "Better Together" ethos, we offer Unified Customer Experience solutions, combining point-of-sale, digital ordering, loyalty and back-office software solutions as well as industry-leading hardware and drive-thru offerings. To learn more, visit partech.com or connect with us on LinkedIn, X (formerly Twitter), Facebook, and Instagram.

Position Description:

As an Operations Analyst supporting the R&D team, you will play a critical role in improving execution and increasing visibility across our internal operations. You’ll help maintain team processes, manage vendor and project tracking, and support reporting cycles and meeting coordination. Your work will directly contribute to team efficiency and free up leadership to focus on higher-level priorities.

This role is ideal for someone who is passionate about operational excellence, enjoys organizing information, and thrives in a fast-paced, high-accountability environment. You’ll work closely with team leads and senior executives, ensuring workflows stay on track and key updates are delivered on time. The ideal candidate is not afraid to follow up with stakeholders, flag delays, and take initiative to keep things moving.

This is a great opportunity for someone early in their operations career who wants exposure to leadership-level processes and is motivated by creating clarity and structure in a growing organization.

Position Location:

Remote, United States

Remote, Canada

Reports To:

Manager, R&D Operations

What We’re Looking For:

Requirements:

• 1–3 years of experience in business operations, project coordination, or financial support

• Strong organizational and communication skills

• Attention to detail and consistency in reporting

• Proficiency with Excel or Google Sheets

• Ability to manage multiple priorities and meet deadlines

• Self-starter with a collaborative mindset

• Bachelor’s degree or equivalent work experience in a related field

Additional skills:

• Experience in a SaaS or technology company

• Familiarity with vendor databases, JIRA, or workflow documentation

• Comfort working in a fast-paced, remote-first environment

Unleash your potential: What you will be doing and owning:

• Maintain and update team trackers (e.g., vendor spend, initiative progress, JIRA summaries)

• Coordinate monthly updates to the vendor database in collaboration with Finance

• Follow up with team leads on overdue or missing inputs for operational reports

• Assist in creating presentation decks and internal dashboards for leadership

• Format communications and maintain process documentation for recurring workflows

• Track cross-functional meeting agendas and action items

• Support one-off data entry and administrative tasks across Operations and Finance

• Work with external vendors and help troubleshoot basic issues for engineering reporting and AI initiatives

• Assist with annual planning (AOP) by helping track and organize vendor spend across all departments under R&D

• Other Duties as Required

Interview Process:

Interview #1: Interview with Talent Acquisition Team (via MS Teams)
Interview #2: Video interview with the Hiring Manager (via MS Teams)
Interview #3: Video interview with Finance Partner (via MS Teams)

PAR is proud to provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. We also provide reasonable accommodations to individuals with disabilities in accordance with applicable laws. If you require reasonable accommodation to complete a job application, pre-employment testing, a job interview or to otherwise participate in the hiring process, or for your role at PAR, please contact accommodations@partech.com . If you’d like more information about your EEO rights as an applicant, please visit the US Department of Labor's website.