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Physical Security Solutions Engineer

New Era Technology

90k - 110k USD/year

Hybrid

Remote

Full Time

Join New Era Technology, where People First is at the heart of everything we do. With a global team of over 4,500 professionals, we’re committed to creating a workplace where everyone feels valued, empowered, and inspired to grow. Our mission is to securely connect people, places, and information with end-to-end technology solutions at scale.

At New Era, you’ll join a team-oriented culture that prioritizes your personal and professional development. Work alongside industry-certified experts, access continuous training, and enjoy competitive benefits. Driven by values like Community, Integrity, Agility, and Commitment, we nurture our people to deliver exceptional customer service.

If you want to make an impact in a supportive, growth-oriented environment, New Era is the place for you. Apply today and help us shape the future of work—together.

New Era Technology offers:   

· Full Benefits

· Medical

· Dental

· Vision

· 401K match

· 28 PTO Days including company holidays

SUMMARY:  The Solution Engineer will be responsible for creating estimates and proposals for customers.  This involves gathering information from a variety of sources and using it to create a estimate using our established software tools.  You will be responsible for building a bill of materials and estimating the labor associated with all tasks of the project.  This information is then used to write a comprehensive proposal for the customer.  Some projects are relatively straightforward, while others will require you to think outside of the box.  You will assist Project Managers by providing information related to the solution, and you will assist Sales Account Managers by acting as a subject matter expert.

HIERARCHY: The Security Solutions Engineer reports directly to the Security Solutions Supervisor who reports to the Director of Support Services.

PRIMARY DUTIES include but not limited to: 

  • Engage with the sales team as the product expert and as an integral part of the sales process.
  • Fluidly discuss Video Surveillance, Access Control and Intrusion systems and services with the sales team and customers who have a wide range of knowledge and experience.
  • Review data to determine material and labor requirements for assigned projects; often related to but not limited to Video Surveillance, Access Control and Intrusion Detection systems.
  • While following department processes, gather and compile information in order to create estimates for customers
  • Develop Bill of Materials for assigned projects: work with internal purchasing department and manufacturers for lowest cost pricing, compute cost factors and prepare estimates.
  • Write comprehensive scope of work and formal proposals
  • Attend internal and external meetings and participate in the respective project kick-off meetings for assigned work.
  • Consult with assigned internal customers, vendors, sales or other individuals to discuss and formulate estimates and resolve issues for assigned customer projects.
  • Assist Operations personnel with understanding agreements and bid figures for assigned projects.
  • Act as the subject matter expert in a technical capacity for assigned projects.
  • Manage multiple tasks related to assigned customer with a sense of urgency and in a timely manner with accuracy.

COMPETENCIES:

  • Experience with one or more of the following technologies: Access Control, Video Surveillance, Intrusion and structured cabling
  • Familiar with a variety of security device manufacturers
  • Ability to be agile and manage your own workload with little supervision.
  • Ability to be a productive contributor in a remote working environment

REQUIRED EDUCATION & EXPERIENCE REQUIRED:            

  • 2+ years of pre-sales, customer facing, engineering experience and 2+ years’ experience in Video Surveillance, Access Control and Intrusion systems, estimating, design or engineering.
  • Experience in the industry or related experience working with large-scale projects or national deployments.
  • Experience designing, configuring and engineering Video Surveillance, Access Control, Intrusion, infrastructure, data networks.
  • Intermediate Excel skills including formatting and formula creation.
  • Intermediate MS Word skills
  • Working knowledge of IP Networking

EXPECTED HOURS OF WORK: Monday – Friday 8am – 5pm.

TRAVEL: None

LANGUAGE SKILLS: English

QUALIFICATIONS:   To perform the job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Other duties, responsibilities and activities may change or be assigned at any time with or without notice.

EEO/AA Statement

New Era Technology provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, national origin, religion, pregnancy, marital status, gender identity, age, physical or mental disability, or covered veteran status. 

In addition to federal law requirements, New Era Technology complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Below is the pay range of this position for considered candidates based on qualifications and experience.

Pay Range $90,000$110,000 USD

New Era Technology, Inc., and its subsidiaries (“New Era” “we”, “us”, or “our”) in its operating regions worldwide are committed to respecting your privacy and recognize the need for appropriate protection and management of any Personal Data that you may provide us. In this, we are also committed to providing you with a positive experience on our websites and while using our products, services and solutions (“Solutions”).

View our Privacy Policy here https://www.neweratech.com/us/privacy-policy/

Physical Security Solutions Engineer

Hybrid

Remote

Full Time

90k - 110k USD/year

August 20, 2025

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New Era Technology

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