Strategic Planning Analyst - Tech & Ops

Together we fight for everyone’s opportunity for a better financial future.

We will do this together — with customers, partners and colleagues. We will fight for others, not against: We will stand up for and champion everyone’s access to opportunities. The status quo is not good enough … we believe every individual and every community deserves access to financial opportunities. We are determined to support both individuals and communities in reaching a better financial future.  We know that reaching this future depends on our actions today.

Like our Purpose Statement, Voya believes in being bold and committed to action.  We are committed to a work environment where the differences that we are born with — and those we acquire throughout our lives — are understood, valued and intentionally pursued. We believe that our employees own our culture and have a responsibility to foster an environment where we all feel comfortable bringing our whole selves to work. Purposefully bringing our differences together to positively influence our culture, serve our clients and enrich our communities is essential to our vision.

Are you ready to join a company with a strong purpose and a winning culture? Start your Voyage – Apply Now

Note - we are focusing on candidates in the eastern time zone and would prefer candidates near an office location (Boston/Braintree MA, Windsor CT, Atlanta)

Get to Know the Opportunity:

This position is primarily responsible for providing Executive Vice President support through the development of executive presentations and board materials. The Strategic Planning Manager will provide planning support for strategic initiatives and projects to achieve initiative objectives. Supports and functions within the Shared Services to coordinate strategic budget, planning and audit tracking activities.

What You will Contribute:

• Provide expert planning and development of critical materials and presentations for the needs of the Executive Vice President based on business requirements. Work with the Enterprise Operations teams to collect key information related to service delivery performance, critical initiatives and projects to incorporate into such materials.  Identify planning needs and proactively coordinate activities to support initiatives and events.
• As the Strategic Planning Manager for Shared Services, provide expert project/program management and planning input to Shared Services initiative requirements according to requirements of strategic initiatives, budget planning/analysis, and management of internal audit requirements. Identify, recommend and institute program processes and tools which ensure effective and efficient quality controls related to tracking, escalating, reporting, and trending of program/initiative activities and deliverables.
• As the Strategic Planning Manager for Shared Services, you will work with the Operations Division Leadership and their teams, to drive strategic business initiatives related to: strategic projects relating to Simplicity, Connect 2 and other critical projects, internal audit findings and resolution
• Primarily coordinate, organize, track and manage all activities related to preparation of executive presentations, materials and initiatives
• Provide management, tracking and communication of multiple projects aiming to achieve a corporate vision. Work with project leads and communicate key activities and results with upper management and stakeholders.
• Provide tracking and communication of all Operations internal audit findings to resolution
• Manage the detailed planning, management and reconciling of the Shared Services annual budget and expenses
• Responsible for governance, which involves working with the over-arching structure, processes and procedures to accomplish objectives, which include metrics of success and deliverables. Alignment entails top-down vision, goals and objectives from business strategy flowing through to successful completion of projects for program objectives. Management involves regular reviews for accountability and successful management of project, stakeholders and suppliers.
• Cost tracking program component costs with overall program administration costs
• Other duties as assigned

Required Knowledge & Experience:

• Bachelor’s degree or equivalent work experience, Master’s Degree preferred
• Minimum 8 – 10 years business experience, preferably in insurance or financial services required
• At least 5+ years experience managing or playing a major role in corporate projects (including systems projects) preferred
• Excellent analytical skills
• Solid understanding of financial services industry and competitive environment
• Good oral and written communication skills
• Strong interpersonal and relationship building skills
• Leadership skills

Compensation Pay Disclosure:

Voya is committed to pay that’s fair and equitable, which means comparable pay for comparable roles and responsibilities.

The below annual base salary range reflects the expected hiring range(s) for this position in the location(s) listed. In addition to base salary, Voya offers incentive opportunities (i.e., annual cash incentives, sales incentives, and/or long-term incentives) based on the role to reward the achievement of annual performance objectives. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Voya Financial is willing to pay at the time of this posting.

Actual compensation offered may vary from the posted salary range based upon the candidate’s geographic location, work experience, education, licensure requirements and/or skill level and will be finalized at the time of offer. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.

$92,690 - $115,860 USD

Be Well. Stay Well.

Voya provides the resources that can make a difference in your lives. To us, this means thriving physically, financially, socially and emotionally. Voya benefits are designed to help you do just that. That’s why we offer an array of plans, programs, tools and resources with one goal in mind: To help you and your family be well and stay well.

What We Offer

• Health, dental, vision and life insurance plans
• 401(k) Savings plan – with generous company matching contributions (up to 6%)
• Voya Retirement Plan – employer paid cash balance retirement plan (4%)
• Tuition reimbursement up to $5,250/year
• Paid time off – including 20 days paid time off, nine paid company holidays and a flexible Diversity Celebration Day.
• Paid volunteer time — 40 hours per calendar year

Learn more about Voya benefits (download PDF)

Critical Skills

At Voya, we have identified the following critical skills which are key to success in our culture:

• Customer Focused: Passionate drive to delight our customers and offer unique solutions that deliver on their expectations.
• Critical Thinking: Thoughtful process of analyzing data and problem solving data to reach a well-reasoned solution.
• Team Mentality: Partnering effectively to drive our culture and execute on our common goals.
• Business Acumen: Appreciation and understanding of the financial services industry in order to make sound business decisions.
• Learning Agility: Openness to new ways of thinking and acquiring new skills to retain a competitive advantage.

Learn more about Critical Skills

Equal Employment Opportunity

Voya Financial is an equal-opportunity employer. Voya Financial provides equal opportunity to qualified individuals regardless of race, color, sex, national origin, citizenship status, religion, age, disability, veteran status, creed, marital status, sexual orientation, gender identity, genetic information, or any other status protected by state or local law.

Reasonable Accommodations

Voya is committed to the inclusion of all qualified individuals. As part of this commitment, Voya will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please reference resources for applicants with disabilities.

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