Senior Administrator 12 month FTC

Senior Administrator – 12 Months FTC

Division – Enforcement and Market Oversight

Department – Enforcement Intelligence Support Services

Team – Operational Excellence Sub Team B

Salary – London only £31,600 to £34,00 per annum (Salary offered will be based on skills and experience)

About the FCA

The FCA regulates the conduct of 45,000 firms in the UK to ensure our financial markets are honest, fair and competitive. Follow this link to find out more About the FCA.

The Enforcement Operations Unit provides an extensive range of support services for Enforcement and Market Oversight (EMO).  In delivering all Enforcement Operations services our aim is to provide a responsive, efficient, practical and friendly support to our colleagues across EMO, so they can get their work completed more efficiently.

What will you be doing?

• Delivering high-quality administrative support to EMO, ensuring smooth and efficient operational processes for internal stakeholders whilst leading by example

• Maintaining effective central inbox, responding to queries, prioritising request to meet competing deadlines

• Logging of exhibits into our central Property Store via our Evidence Property Management System

• Maintaining and updating records within the FCA Register and Intact system to support regulatory compliance and data accuracy

• Dealing with the division’s hardcopy scanning requests for internal stakeholders and liaising with external suppliers

• Managing inventory of search kits and general interview supplies, including stationary

• Outsourcing transcription and translation requests to EMO and maintaining the divisional interview recording equipment

What will you get from the role?

• Insight into the Enforcement and Market Oversight Division

• An opportunity to be an important and integral part of a supportive team in a busy, friendly environment

• Expand your skills and gain valuable experience that will support your personal development and will help you develop and advance your career at the FCA

• An opportunity to build a strong network with senior management and a diverse mix of internal and external stakeholders – an excellent opportunity to strengthen your network and broaden your influence

• Good knowledge of various FCA systems

Which skills are required?

We are a Disability Confident Employer; therefore, disabled people or individuals with long-term conditions who best meet the minimum criteria for a role will go through to the next stage of the recruitment process. (To learn more about the Disability Confident Scheme Click Here)

Minimum

• Proven experience in a role which has required strong written and verbal communication skills, along with the ability to cultivate and manage stakeholder relationships across all levels

• Proven experience working in a fast-paced environment, combining excellent organisational, prioritisation and time management skills, with the ability to work in a structured way and deliver high-quality results under tight deadlines

• Proven experience in delivering high-quality administrative support, including mailbox management, ensuring enquires all queries are responded to at the agreed deadlines

Essential

• Proficient in using Microsoft Office applications including Word, Excel, PowerPoint and Outlook

• Ability to handle staff confidential and sensitive data with utmost discretion ensuring confidentiality is upheld at all times

• Prior experience in a role that involves a high level of accuracy and attention to detail ensuring precision in all tasks

• Capable of professionally engaging with senior internal and external stakeholders on both general and confidential matters

• Ability to build good working relationships & networks across the division, the FCA in general and with external suppliers by gaining trust

• Demonstrate ability to collaborate effectively within a team while maintaining the flexibility to work independently and take initiatives

Our Values & Diversity

We are proud to be an inclusive employer and our ambition is to cultivate a culture for all employees that respects their individual strengths, views, and experiences. We believe that our differences and similarities enable us to be a better organisation – one that makes better decisions, drives innovation, and delivers better regulation.

Within the workplace you will have access to various employee resource groups which aim to promote and achieve a healthy work / life balance and support our diversity ambitions.

Did you know? 50% of our Executive Committee were the first in their family to attend university.

Benefits of working at the FCA

• 25 days holiday per year plus bank holidays

• Hybrid working (work from home up to 60% of your time)

• Private healthcare with Bupa  

• A non-contributory Pension of at least 8% of basic salary each month (there are several contribution levels that increase depending on your age – up to 12% a month once you reach age 35)  

• Life assurance of eight times your basic salary  

• Income protection  

We also have a competitive flexible benefits scheme which gives you the opportunity to create a personalised benefits package, tailored to suit your lifestyle.

We welcome applications from candidates who are looking for flexible arrangements.  Many of our staff work flexibly including working part-time, staggered hours, and job shares.  We can’t promise to give you exactly what you want but we can explore what might work best for both sides.

Follow this link to see what life is like at the FCA - Life at the FCA

Application Support

We are dedicated to removing barriers and ensuring our application process is accessible to everyone. We offer a range of adjustments to make your application experience as comfortable and straightforward as possible.

If you have an accessibility need, disability, or condition requiring changes to the recruitment process, please contact your recruiter using the details below and they will be happy to discuss this further with you.

Useful Information and Timeline

• This role is graded as Senior Professional Support – Corporate

• Advert Closing Date: 31st August 2025 at midnight

• CV Review/Shortlist: 3rd September 2025

• Competency Based Interview: WC 8th September 2025

• In-person Meeting: TBC after initial interviews

Your Recruiter will discuss the process in detail with you during screening for the role, therefore, please make them aware if you are going to be unavailable for any date during this time. 

Got a question?

If you are interested in learning more about the role, please contact Rumana Hussain at Rumana.Hussain@fca.org.uk

Applications must be submitted through our online portal. Applications sent via email will not be accepted.