ETF Services, Settlements Oversight Lead

About Northern Trust:

Northern Trust, a Fortune 500 company, is a globally recognized, award-winning financial institution that has been in continuous operation since 1889.

Northern Trust is proud to provide innovative financial services and guidance to the world’s most successful individuals, families, and institutions by remaining true to our enduring principles of service, expertise, and integrity. With more than 130 years of financial experience and over 22,000 partners, we serve the world’s most sophisticated clients using leading technology and exceptional service.

Summary:

Join Northern Trust’s growing ETF team as an ETF Settlements Oversight Specialist, where you'll play a key role in advancing our North American ETF Services.

In this role, you’ll oversee the full ETF settlement lifecycle, ensuring accurate and timely processing of creations and redemptions. You’ll maintain strong operational controls, optimize workflows, and support continuous improvement.

As the main contact for Authorized Participants (AP) and ETF issuers, you’ll provide expert guidance and help clients navigate market entry and expansion. Success requires a sharp focus on risk management, compliance, and operational excellence.

Major Duties:

• Oversee ETF settlement processes and collateral facilitation for ETF issuer clients

• Address and resolve inquiries from clients and Aps related to settlement and collateral activities

• Serve as subject matter expert on North American ETF settlement and collateral management strategy

• Evaluate current and proposed systems and procedures to define technical business requirements and coordinate implementation with IT and operations

• Establish and enforce ETF-specific controls and procedures to ensure operational integrity

• Create and maintain internal and external service level documentation, including performance measurement and reporting methods

• Provide consultative support to ETF clients and prospects exploring market entry or expansion

Skills & Experience:

• Bachelor’s degree or equivalent professional experience required

• Significant hands-on experience in ETF settlements and collateral management within financial services

• Deep product and operational knowledge of ETFs, especially creation/redemption and settlement lifecycle

• Strong understanding of the connections between internal and external parties involved in ETF order processing

• Proven ability to drive efficiency and productivity through performance metrics and process improvements

• Strong process orientation with the ability to leverage operations and technology to support ETF servicing expansion

• Excellent oral and written communication skills

• Highly adaptable to change and capable of navigating complex operational environments

• Advanced technical and systems knowledge

• Experience in global and domestic custody operations and sub-custody network management

• Demonstrated leadership in large-scale change management initiatives

• Ability to build and maintain collaborative relationships across Northern Trust and influence at senior levels

#LI-MG1

#Hybrid

Working with Us:

As a Northern Trust partner, greater achievements await. You will be part of a flexible and collaborative work culture in an organization where financial strength and stability is an asset that emboldens us to explore new ideas.

Movement within the organization is encouraged, senior leaders are accessible, and you can take pride in working for a company committed to assisting the communities we serve! Join a workplace with a greater purpose.

We’d love to learn more about how your interests and experience could be a fit with one of the world’s most admired and sustainable companies! Build your career with us and apply today. #MadeForGreater

Reasonable accommodation

Northern Trust is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please email our HR Service Center at MyHRHelp@ntrs.com.

We hope you’re excited about the role and the opportunity to work with us. We value an inclusive workplace and understand flexibility means different things to different people.

Apply today and talk to us about your flexible working requirements and together we can achieve greater.