Deputy General Manager - Ops Data Analytics

Johnson Controls is the global leader for smart, healthy and sustainable buildings. At Johnson Controls, we’ve been making buildings smarter since 1885, and our capabilities, depth of innovation experience, and global reach have been growing ever since. Today, we offer the world’s largest portfolio of building products, technologies, software, and services; we put that portfolio to work to transform the environments where people live, work, learn and play.

This is where Johnson Controls comes in, helping drive the outcomes that matter most. Through a full range of systems and digital solutions, we make your buildings smarter. A smarter building is safer, more comfortable, more efficient, and, ultimately, more sustainable. Most important, smarter buildings let you focus more intensely on your unique mission. Better for your people. Better for your bottom line. Better for the planet. We’re helping to create a healthy planet with solutions that decrease energy use, reduce waste and make carbon neutrality a reality. Sustainability is a top priority for our company. 

We committed to invest 75 percent of new product development R&D in climate-related innovation to develop sustainable products and services. We take sustainability seriously. Achieving net zero carbon emissions before 2040 is just one of our commitments to making the world a better place. 

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How will you do it?

JCI is looking for a highly skilled Business Intelligence Senior Specialist to join Order to Cash (OTC/O2C) Global Reporting team. The successful candidate will have extensive experience in data analysis, reporting, and business intelligence tools, with a particular focus on optimizing and enhancing our O2C reporting capabilities. You will collaborate with cross-functional teams to provide insights and drive data-driven decision-making.

• Johnson Controls is seeking an experienced Ops Data Analyst to join our team in Gurgaon. The successful candidate will be responsible for analyzing complex datasets to support decision-making processes and drive operational improvements.
• Gather and process data from various sources to facilitate business analysis and reporting.
• Utilize statistical techniques to identify trends, patterns, and anomalies in operational data.
• Create and maintain dashboards and reports to provide actionable insights to management.
• Collaborate with cross-functional teams to understand business requirements and deliver relevant analytical solutions.
• Assist in the development and implementation of data collection systems and strategies to enhance data quality.
• Perform ad-hoc analyses to identify opportunities for process improvement
• Translate business needs into data solutions to support operational and financial performance improvement.
• Automate recurring reporting tasks and support continuous improvement of data pipelines and processes

What we look for?

• Postgraduate / master’s degree in data science, Statistics, Computer Science, or a related field.
• 5-8 years of experience in data analytics within an operations context.
• Strong proficiency in SQL and experience with data visualization tools (e.g., Power BI, Tableau).
• Expertise in statistical analysis and data modeling techniques.
• Excellent analytical and problem-solving skills with a keen attention to detail.
• Strong communication skills to effectively present findings and insights to stakeholders.
• Experience in the Order to Cash process or related operations.
• Familiarity with ERP systems such as SAP or Oracle.
• Ability to work independently and manage multiple projects simultaneously.
• Snowflake, OneStream, Python, or similar platforms is a plus.

What we offer:

We offer an exciting and challenging position. Joining us you will become part of a leading global multi-industrial corporation defined by its stimulating work environment and job satisfaction. In addition, we offer outstanding career development opportunities which will stretch your abilities and channel your talents

Diversity & Inclusion Our dedication to diversity and inclusion starts with our values. We lead with integrity and purpose, focusing on the future and aligning with our customers’ vision for success. Our High-Performance Culture ensures that we have the best talent that is highly engaged and eager to innovate.  Our D&I mission elevates each employee’s responsibility to contribute to our culture. It’s through these contributions that we’ll drive the mindsets and behaviors we need to power our customers’ missions. You have the power. You have the voice. You have the culture in your hands