Select Milk Producers is one of the nation’s largest and most progressive dairy cooperatives, with 32 wholly owned subsidiaries, 12 processing plants, and 8 joint ventures including Fair Oaks Farms, Continental Dairy Facilities, Continental Dairy Facilities Southwest, Mill Haven Foods, Select Custom Solutions, GreenLink and Select Services. With over 1,000 employees, the Select Milk family of companies impacts all aspects of the dairy farm business and at the heart of our family of companies, is you.

"We strive to go above and beyond what’s expected in providing for our families, leading our employees, caring for our land and animals, serving our customers, producing quality milk, and serving one another. This commitment is more than our business, it’s in our culture and our character. We believe in being accountable, in doing what’s right, in performing at our best, in setting a higher standard."

Select Milk Producers and its subsidiaries offer attractive compensation and a best-in-class benefits package that includes but is not limited to medical, vision, dental, life insurance, and more that can be tailored for you and your family. Other benefits for eligible employees include 401(k) up to 6% company match, life and disability insurance, and paid holidays & vacation. We are proud to promote an equal employment opportunity workplace.

What Select offers you:

Comprehensive benefits package focusing on your physical, financial and emotional health to include the following perks as well as the standard benefit offerings (health, dental, vision, etc.):

Paid Time Off
Paid Holidays Off
Uniform Program
Shoe Allowance
Onsite gym
Career Advancement Opportunities
Leadership Development
Opportunities to support our local communities
Chance to apply best practices in sustainability and environmental initiatives
Commitment to producing high quality nutritious products and providing nourishment around the world

What this role is all about:

We are looking for a Quality Assurance Supervisor in La Crosse, WI.

Primary Schedule: Monday – Friday

The Quality Assurance Supervisor works closely with the Quality Management team in the areas of food quality, food safety, sanitation, pest control, environmental monitoring, and internal auditing. The Quality Assurance Supervisor consistently promotes and maintains a safe work environment while striving to ensure quality-focused programs that aid in producing products that meet or exceed customer expectations.

Job Duties:

Manage, implement, and monitor SQF, NSF, and other certification programs and procedures.
Helps manage audits, such as, 3rd party audits, large customer audits, and certification audits: SQF, NSF, Organic, Halal, Kosher, Gluten Free, etc.
Position will require prompt follow up on assigned corrective action when necessary.
Assist QA Manager is maintaining and developing quality programs such as GMPs, Food Safety(FS)/Preventive Controls (PC), Sanitation, Hold/Release, customer complaint program, CAPA program, and Internal Auditing, pest control, environmental monitoring and all documentation that goes along with each program.
Supports and leads assigned customer complaints, including investigation; root cause analysis, corrective action, and timely written response back to customer.
Monitor all environmental results to help facilitate root cause analysis and follow-up on corrective actions where necessary.
Initiate investigations in the case of customer complaints or process deviations and initiate Cause & Corrective Action Reports as necessary.
Compiles information and submits Quality Incident Reports (QIRs) when issues result in supplier complaints for the facility.
Ensures compliance of Corporate and plant level Standard Operating Procedures (SOPs), Good Manufacturing Practices (GMPs), and regulatory requirements by performing regular plant walkthroughs.
Conduct necessary inspections such as Internal Audits, Glass/Hard Plastic Inspections, Metal Detection, HACCP reviews and mock recalls at least three times per year on appropriate schedules.
Daily review of all PC records. Facilitate effective cross-department communication to resolve internal, third party and regulatory audit findings.
Actively promote continuous improvement and audit readiness.
Work with plant, corporate and client personnel to resolve day-to-day quality tasks and needs as they arise.
Oversee the hold and release of finished products.
Perform key role in maintaining and improving the quality of the products produced.
Act as primary SQF practitioner in the event the Quality Assurance Manager is absent or when all other SQF practitioners are absent.
Supervisory Responsibilities:
Responsible for employee relations including work direction of employees, hiring, training, performance reviews, administering policies and procedures, disciplinary action, and compensation recommendations.
Direct implementation of departmental objectives, goals and policies.
Carry out supervisory responsibilities in accordance with the organization's policies, procedures and guidelines.
Works directly with manager and indirectly with Quality Assurance Operations Manager, serving as a back-up for the manager as needed.
Work safely with chemicals.
Understand and adhere to Good Manufacturing Practices.
Safety Protocol:
Stop any observed unsafe acts and obey facility safety rules and procedures.
Correct or report any observed safety hazards.
Support safety policies and programs.

This list of duties and responsibilities is not all-inclusive and may be expanded to include other duties and responsibilities, as management may deem necessary from time to time.

Qualifications:

Education Required:

High School Diploma or equivalent required.
Bachelor’s Degree in Food Science, Dairy Science, or related field preferred.
Equivalent combination of education and/or experience may be considered.

Experience Required:

Minimum two (2) years of quality assurance/quality control experience required.
Minimum two (2) years of quality experience with food processing preferred.
Previous supervisory experience preferred.
Knowledge of HACCP, GMPs, FDA, or other regulatory compliance programs preferred.

Certification/Licensure Required:

HACCP certification preferred
SQF Practitioner certification preferred
PCQI certification preferred

Where you’ll be working:

Our La Crosse, WI, plant is home to approximately 330 employees. This facility supplies the food, beverage, and nutritional industries with innovative functional ingredients and superior quality contract manufacturing services.

La Crosse, WI, is nestled between the Mississippi River and the rolling river bluffs. This town is home to a plethora of colleges, high-quality health care, community events, and cultural opportunities. If you want to enjoy outdoor activities there are many opportunities, such as hiking, cycling, skiing, and boating. The town hosts multiple events annually and is famously known for their Oktoberfest celebration as well as offering a minor league baseball team. Visit the La Crosse Chamber site https://www.lacrossechamber.com/ for more information on local events.

AA/EEO – Minority/Female/Disability/Veteran/Sexual Orientation/Gender Identity