Date Opened: Wednesday, August 20, 2025 12:00 AM

Close Date: Thursday, August 28, 2025 12:00 AM

Department: Aviation Department

Function Apprentice/Internships

Salary: $23.00 - $23.00 Commensurate with Experience

Welcome to the City of Charlotte

Charlotte is America’s Queen City, opening her arms to a diverse and inclusive community of residents, businesses and visitors alike. Here you will find a safe, family-oriented city where people work together to help everyone thrive. The mission of the City of Charlotte is to deliver quality public services and promote the safety, health, and quality of life for all residents.

Our guiding principles include:

Attracting and retaining a skilled and diverse workforce
Valuing teamwork, openness, accountability, productivity, and employee development
Providing all customers with courteous, responsive, accessible, and seamless quality services
Taking initiative to identify, analyze, and solve problems
Collaborating with stakeholders to make informed decisions

SUMMARY

The Airport Shuttle Bus Driver Trainee completes on-site driver training courses to acquire a CDL license. Learn to drive airport shuttle buses to safely transporting the traveling public and baggage between the airport terminal and parking facilities. Deal courteously with the public and represent the Airport in a positive, professional manner.

Responsibilities:
1. Must complete on-site driver training courses to acquire a CDL learner permit and license.
2.  Becomes familiar bus models and can effectively complete pre/post trip vehicle inspections.
3. Only drive with CDL Trainer and Driver Mentor during training process while learning to recognize safety hazards and use appropriate precautions.
4.  Understands required equipment/info in vehicle such as fire extinguisher safety triangles, and Back-up Camera; ability to correctly use a 2-way radio and use proper radio etiquette
5.  Obey all traffic laws and speed limits on airport campus
6.  Learn to drive passengers and their baggage between the airport terminal and parking products; responds promptly to customer needs.
7.  Able to provide information about the airport to the public and assist travelers.
8.  Perform light cleaning inside bus (i.e. clean windows, empty trash, sweep).
9.  Assist passengers in boarding or exiting the vehicle as necessary, including operation of wheelchair lifts and restraints; under some circumstances, assist passengers with baggage.
10. Provide assistance to ADA Passengers
11. Ability to work well with others and adapt to changes in the work environment; able to deal with schedule changes, delays, or unexpected events.
12. Other duties as assigned

Knowledge, Skills and Abilities:
•   Deal courteously with the public and represent the airport in a positive, professional manner.
•   Read, comprehend and speak English clearly enough to be understood over the radio and by passengers.
•   Learn to drive Shuttle Bus on all assigned routes
•   Safely drive any of the shuttle bus models.
•   Follow oral or written and verbal instructions.
•   Able to work all shifts
•   Ability to acquire DOT Card

Minimum Qualifications:

Must have a Valid NC Driver’s License with less than 6 points
High school diploma/GED preferred

Preferred Qualifications:

Driving experience, or an equivalent combination of education and relevant
work/military/job specific experience that provides the necessary knowledge, skills and abilities to successfully perform the essential job duties.
To perform this job successfully the ideal candidate must be able to perform all of the Job responsibilities at a satisfactory level
Prior Customer Service training

Physical Requirements:
• Positions in this class typically require grasping, stooping, squatting, kneeling, crouching, reaching, pushing, pulling, talking, hearing, seeing, and repetitive motions.
• Essential and marginal functions may require maintaining physical condition necessary for sitting, standing, climbing, or walking extended periods of time.
• Light to moderate lifting when performing tasks.

To comply with bus manufacturer specifications, a candidate’s weight may not exceed 350 pounds.

• Adequate vision, hearing, and speech required.
• Must be able to pass the City of Charlotte pre-employment physical.

Sensory Requirements:
• Concentrated and attentive use of one or more senses (visual, audio, and other sensory modalities) for reading and speaking.
• Ability to operate in an environment with frequent interruptions from people and or noises, which in return could result in some level of stress, fatigue, or strain.
• Comprehension of written information in work related documents.
• Ability to hear, understand and distinguish speech.

CONDITIONS OF EMPLOYMENT

The City’s Background Check Policy requires background checks to be conducted on final internal or external candidate(s) applying for any position with the City of Charlotte. The type of information that will be collected as part of a background check includes, but is not limited to: reference checks, social security verification, education verification, criminal conviction record check, and, if applicable, a credit history check, sex offender registry and motor vehicle records check.

Background checks must be in compliance with all federal and state statutes, such as the Fair Credit Reporting Act (FCRA). The checks must be consistent with the guidelines set forth by these laws requiring organizations to obtain a candidate’s written authorization before obtaining a criminal background report, motor vehicle records check or credit report; and to properly store and dispose of information derived from such reports.

Final candidates must pass a pre-employment drug-screening test and physical examination. During the selection process, candidates may be asked to take a skills test, and/or participate in other assessments.

The City of Charlotte is an Equal Opportunity Employer and does not unlawfully discriminate on the basis of race, religion, color, sex, national origin, marital status, age, disability, sexual orientation, political affiliation or on the basis of actual or perceived gender as expressed through dress, appearance, or behavior.

Our culture is to serve the community honorably.

HOW TO APPLY

Apply online.

Federal law requires employers to provide reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job.

You are welcome to visit the City of Charlotte Human Resources Department lobby, where self-service application kiosks are available. They are located in our office at 700 East 4th Street, Suite 200, Charlotte, NC 28202. We are open Monday through Friday, from 9:30 a.m. to 3:30 p.m. (EST), excluding official City holidays.

For questions about your application or the hiring process, please email Careers@ci.charlotte.nc.us.

The City of Charlotte is committed to making our services and programs accessible to all. Upon request, auxiliary aids, written materials in alternate formats, language access, and other reasonable accommodations or modifications will be provided. To make a request, please fill out the Innovation & Technology ADA request form or call 704.336.4120.

BENEFITS

The City of Charlotte provides a comprehensive benefits package to eligible employees.

Click here to learn more about the City of Charlotte’s benefits.

The City of Charlotte is a drug and alcohol-free workplace.