Service Sales Specialist
Accelleron
Office
JPN Tokyo, Japan
Full Time
Accelleronは、100年以上のABBターボチャージャーの伝統を引き継ぐ専門家のチームで成り立っています。革新的で持続可能な産業のために、信頼できるパートナーとしてお客様をサポ ートします。
私たちは、率先して個人の違い、多様性を認め、ダイバーシティーを推進しています。
As a Service Sales Specialist reporting to the Service Sales Manager, you will be responsible for customers in Eastern Japan. With a proactive sales focus on installed base penetration, you will be required to sell the entire service offering product portfolio in collaboration with local and global sales and product management teams. It is a key requirement in this role to foster a positive customer experience at every stage of the customers' journey through building trustworthy and sustainable business relationships. Additionally, you must have an inherent sense of customer centricity, professionalism, friendliness, and a sense of urgency to respond to customers' turbocharging requirements in a timely manner.
Your responsibilities:
Service Sales Delivery: Implements Service sales strategy, penetrates the installed base, promotes various service agreement offerings, upgrade, retrofit and value add solutions to the benefit of the customer and TSU. Understands the Service offering strategy and related pricing mechanisms. Prepares sales plans, regularly reviews them, and proposes recovery plans.
Volume and Profit: Utilizes all available tools and resources to understand and analyze the existing and potential installed base, identifies and develops sales opportunities for Service products and solutions with the ultimate goal of achieving volume and margin targets.
New Opportunities: Generates Service sales leads and develops new market opportunities by utilizing market trend information, identifying, and exploring potential new service opportunities in existing and new markets.
Customer Approach: Establishes sustainable and trustworthy relationships by understanding customer requirements, applicable country regulations and demonstrating good product knowledge to promote the Service offering portfolio.
Registers customer information and feedback accurately and timely and ensures customer satisfaction throughout the sales process.Sales Process: Sells the entire Service offering portfolio to expand Company’s footprint in the designated area. Prepares TSU’s Service offerings based on customer needs. Communicates contract details in accordance with TSU’s offering and strategy and manages administrative sales processes.
Marketing: Acts as a brand ambassador of the company and its service offerings during marketing activities (trade fairs, exhibitions, conferences, customer meetings, etc.)
Your background:
- 5+ years of experience in B2B sales, preferably in the Marine industry
- Experience in Marine or other industrial original equipment manufacturer (OEM) is a plus
- Sound knowledge of sales and negotiation techniques
- Self-driven team player who is interested in gaining an in-depth understanding of the customers' needs and strives to exceed expectations
- Native Japanese and professional English skills
皆様のご応募をお待ちしております(和文・英文レジュメをご提出ください)。Accelleronに ついてもっと知りたい方は、弊社のウェブサイトをご覧ください。 accelleron.com
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Job Family Group:
ServiceService Sales Specialist
Office
JPN Tokyo, Japan
Full Time
August 20, 2025