We’re looking for an IP Renewals Analyst to join our Trademark Renewal/Maintenance team in Belgrade. This is a great opportunity to work in a dynamic environment where there’s always something new to learn. The role includes working closely with external clients, managing a range of administrative tasks, and mentoring new team members. If you enjoy a mix of structure and variety and find satisfaction in helping others grow—we’d love to hear from you!

About You – experience, education, skills, and accomplishments

Bachelor’s degree or equivalent working experience

Proficient level of English language

It would be great if you also had . . .   

Proficiency in Microsoft Office suite

Working experience in Customer Support

Working experience in administrative tasks

Experience in maintaining deadlines and working in a team environment

What will you be doing in this role? 

Dealing with foreign/domestic patent/trademark portfolio, while respecting the customer deadlines, customer specificities, internal procedures, quality standards and KPIs; Performing data verification and checking whether the information provided by customers is in accordance with information found on IP databases

Creating reports on IP matters for internal and external stakeholders

Obtaining deep understanding of the maintenance workflow to collaborate with other teams at every stage of the process

Achieving deep knowledge of all national IP databases to be a reference point for other teams; Supporting patent/trademark related projects

Performing other duties and special projects as necessary – may involve handling confidential and sensitive material

Proactively recommend improvements as well as corrective and preventive actions to reduce customer complaints, improve efficiency and mitigate risks

About the Team    

We as a team provide Trademark Renewal/Maintenance services by communicating with clients and agents, and resolving possible issues, while making sure that the renewals are done timely and accordingly.  

Benefits: 

Holidays: 25 days paid leave per annum

Private Health Insurance

Paid Lunch

Yearly Bonus

Yearly Merit Plan

My Learning Platform

Fit Pass

Life Insurance

Accident Insurance

Company bicycles for rent free of charge

Hours of Work   

This is a full-time position, CET working hours. This is a hybrid position working in the office for a minimum of 3 days every other week.

Please note that only shortlisted candidates will be contacted

#LI-Hybrid

At Clarivate, we are committed to providing equal employment opportunities for all qualified persons with respect to hiring, compensation, promotion, training, and other terms, conditions, and privileges of employment. We comply with applicable laws and regulations governing non-discrimination in all locations.