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Senior Executive-Pre Process Business Communication-Training Content Development

EXL

Office

Philippines

Full Time

Collaborate with internal team to design lesson structures, outlines, storyboards and mockups for digital and blended performance solutions. Develop job-related training courses, job aids, playbooks and other performance solutions using instructional design strategies that ensure learning objectives are met.  Design and create visual elements and multimedia assets such as videos for online courses, workshops, webinars and presentations.  Coordinate with LMS administrators to publish online courses and other digital solutions onto company servers and LMS.  Pilot and observe new training with different groups of learners to validate content and timing.


 

Essential Functions

Design and Developement

  • Design and develop learning objectives and outcomes.
  • Partner with internal and external clients to create and edit training materials.
  • Using Adult Learning Principles select the most effective instructional methods for delivery, including but not limited to, eLearning, Self-Paced Training, Instructor-Led Training (ILT), or Virtual ILT delivery methods.
  • Design and develop facilitator and participant material for new hire, continuous, and cross- training by project.
  • Design practical application scenarios including practical application exercises, role-plays, case studies, games, and simulations.
  • Develop and maintain knowledge artifacts to be used in both training and production.

Project and Program Management

Training Analysis/Evaluation
 

Essential Functions

Design and Developement

  • Design and develop learning objectives and outcomes.
  • Partner with internal and external clients to create and edit training materials.
  • Using Adult Learning Principles select the most effective instructional methods for delivery, including but not limited to, eLearning, Self-Paced Training, Instructor-Led Training (ILT), or Virtual ILT delivery methods.
  • Design and develop facilitator and participant material for new hire, continuous, and cross- training by project.
  • Design practical application scenarios including practical application exercises, role-plays, case studies, games, and simulations.
  • Develop and maintain knowledge artifacts to be used in both training and production.

Project and Program Management

Training Analysis/Evaluation

EXL (Nasdaq: EXLS) is a leading data analytics and digital operations and solutions company. We partner with clients using a data and AI-led approach to reinvent business models, drive better business outcomes and unlock growth with speed. EXL harnesses the power of data, analytics, AI, and deep industry knowledge to transform operations for the world’s leading corporations in industries including insurance, healthcare, banking and financial services, media and retail, among others. EXL was founded in 1999 with the core values of innovation, collaboration, excellence, integrity and respect. We are headquartered in New York and have more than 55,000 employees spanning six continents. For more information, visit  www.exlservice.com.

EXL (NASDAQ: EXLS) is a leading data analytics and digital operations and solutions company. We partner with clients using a data and AI-led approach to reinvent business models, drive better business outcomes and unlock growth with speed. EXL harnesses the power of data, analytics, AI, and deep industry knowledge to transform operations for the world’s leading corporations in industries including insurance, healthcare, banking and financial services, media and retail, among others. EXL was founded in 1999 with the core values of innovation, collaboration, excellence, integrity and respect. We are headquartered in New York and have more than 54,000 employees spanning six continents. For more information, visit www.exlservice.com.


EXL never requires or asks for fees/payments or credit card or bank details during any phase of the recruitment or hiring process and has not authorized any agencies or partners to collect any fee or payment from prospective candidates. EXL will only extend a job offer after a candidate has gone through a formal interview process with members of EXL’s Human Resources team, as well as our hiring managers.

Senior Executive-Pre Process Business Communication-Training Content Development

Office

Philippines

Full Time

August 20, 2025

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EXL

EXL.com

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