PBX Operator - Per Diem, Variable (Culver City)

The PBX Operator answers and directs all incoming calls, assists with outgoing calls, internals calls, and overhead paging. Monitors alarm panels, performs various alarm testing, calls codes (red, blue, yellow). Maintains and updates internal phone, extension, and pager lists.

• Operates telephone switchboard to relay incoming, outgoing, and inter-office calls in a timely, accurate, and professional manner. Maintains an alphabetical file of patients’ names, room number, and telephone extensions to expedite relaying of calls.

• Pages authorized personnel over the intercom system. Announces close of visiting hours and other notifications.

• Records all pertinent information regarding the hospital’s telephone network system and notifies telephone carrier and supervisor of any issues and/or malfunctions.

• Pages all codes and emergencies and follows proper procedure as established in Fire and Safety Manual and Disaster Plan. Maintains communications center in the event of a Fire and/or a Disaster.

• Demonstrates appropriate use of independent judgement and decision making. Demonstrates excellent customer service at all times. Ensures the work area is clean, clutter free, and organized.

Southern Cali Hospital Culver City

Required Qualifications:

• High School Diploma or Equivalent
• One year of previous PBX experience
• Must demonstrate excellent customer service skills
• Must be able to read, write and communicate effectively in English
• Understanding of basic medical terminology
• Ability to maintain a work pace appropriate to the workload
• Ability to multitask

Preferred Qualifications:

• Bilingual skills to communicate effectively with patients and families
• Previous experience working in a hospital

Pay Rate: Min - $22.30 | Max - $22.30

Southern California Hospital at Culver City has been taking care of generations of Culver City and west LA residents. We are a full-service, acute care hospital with a 24/7 emergency department and nationally recognized patient safety. Now at 420 beds, SCH-CC is a general acute care hospital that utilizes many of the latest medical treatments and technologies. The hospital offers a wide range of inpatient and outpatient acute care services, including an orthopedic center, cardiovascular services, acute rehabilitation, sub-acute care, psychiatric care and chemical dependency programs. Additionally, SCH-CC operates a 24-hour emergency services center, which serves as a paramedic receiving station and is staffed by board-certified emergency physicians and nurse specialists.
Union Pay Info: https://www.pmh.com/schccunion-8hr/