Identity & Access Management Analyst
Prometric
Office
Kuala Lumpur, Federal Territory of Kuala Lumpur, MY
Full Time
JOB OVERVIEW
The Identity & Access Management (IAM) Analyst plays a critical role in safeguarding enterprise systems by managing user identities and access privileges across hybrid environments. This position focuses on administering and securing access through Active Directory, Azure, and Entra ID, ensuring compliance with internal policies and external regulations.
The IAM Analyst will be responsible for provisioning and deprovisioning user accounts, enforcing role-based access controls, and supporting audit and compliance efforts. The ideal candidate will have hands-on experience with identity lifecycle management, advanced troubleshooting skills, and a strong understanding of cloud-based access governance.
COMPANY BACKGROUND
Prometric (www.prometric.com) is a trusted test development and delivery provider to more than 300 organizations worldwide. Prometric serves as an industry gatekeeper, ensuring that people legitimately earn the credentials they seek to achieve, and thereby will guarantee a fair testing experience for all who come through our doors.
RESPONSIBILITIES
User Identity Administration
• Establish and maintain user accounts and groups in Active Directory, Azure AD, Entra ID and other legacy systems.
• Administer lifecycle processes including provisioning, deprovisioning, and access reviews.
Access Control & Governance
• Enforce least privileged access policies based on department and role.
• Implement and maintain RBAC standards and Conditional Access Policies.
• Ensure proper authorization is obtained before provisioning access.
Account Provisioning & Maintenance
• Use industry-standard tools to manage access during onboarding, role changes, and offboarding.
• Administer temporary, expired, inactive, and disabled accounts.
• Provide immediate support for high-priority access requests while maintaining audit compliance.
Documentation & Compliance
• Maintain and update process documentation to meet regulatory, client, and corporate standards.
• Assist with audit evidence collection and resolution of findings related to user account management.
IAM Expertise & Policy Development
• Apply advanced IAM concepts and troubleshooting techniques.
• Participate in the evaluation and development of access management policies and procedures.
Security & Confidentiality
• Handle confidential data with strict adherence to privacy and security policies.
•
QUALIFICATION REQUIREMENTS
EDUCATION
• Bachelor’s degree in information technology or equivalent experience
EXPERIENCE
• 2+ years of experience in IAM or system access administration.
• Strong knowledge of Active Directory, Azure AD, and Entra ID.
• Familiarity with RBAC, PIM, MFA, and Conditional Access.
• Experience with IAM solutions is required
• Knowledge of PowerShell scripting is desired but not required
• Experience managing users and groups in Active Directory
• Hands-on experience with Salesforce Service Desk or comparable IT service management tools.
• Excellent documentation and communication skills.
SKILLS
• Strong attention to detail
• Ability to solve problems in stressful situations
• Strong attention to detail
• Communication skills
• Ability to explain technical concepts to inexperienced users
• Time management skills
• Must have very strong problem solving/troubleshooting skills
• Strong communication skills are a requirement.
• Must have very strong customer service skills
• Capacity to identify and solve complex issues and automate recurring processes
• Must be able to multi-task while maintaining organizational skills
• Highly engaged and accountable
• Autonomous and performance-minded
The Identity & Access Management (IAM) Analyst plays a critical role in safeguarding enterprise systems by managing user identities and access privileges across hybrid environments. This position focuses on administering and securing access through Active Directory, Azure, and Entra ID, ensuring compliance with internal policies and external regulations.
The IAM Analyst will be responsible for provisioning and deprovisioning user accounts, enforcing role-based access controls, and supporting audit and compliance efforts. The ideal candidate will have hands-on experience with identity lifecycle management, advanced troubleshooting skills, and a strong understanding of cloud-based access governance.
COMPANY BACKGROUND
Prometric (www.prometric.com) is a trusted test development and delivery provider to more than 300 organizations worldwide. Prometric serves as an industry gatekeeper, ensuring that people legitimately earn the credentials they seek to achieve, and thereby will guarantee a fair testing experience for all who come through our doors.
RESPONSIBILITIES
User Identity Administration
• Establish and maintain user accounts and groups in Active Directory, Azure AD, Entra ID and other legacy systems.
• Administer lifecycle processes including provisioning, deprovisioning, and access reviews.
Access Control & Governance
• Enforce least privileged access policies based on department and role.
• Implement and maintain RBAC standards and Conditional Access Policies.
• Ensure proper authorization is obtained before provisioning access.
Account Provisioning & Maintenance
• Use industry-standard tools to manage access during onboarding, role changes, and offboarding.
• Administer temporary, expired, inactive, and disabled accounts.
• Provide immediate support for high-priority access requests while maintaining audit compliance.
Documentation & Compliance
• Maintain and update process documentation to meet regulatory, client, and corporate standards.
• Assist with audit evidence collection and resolution of findings related to user account management.
IAM Expertise & Policy Development
• Apply advanced IAM concepts and troubleshooting techniques.
• Participate in the evaluation and development of access management policies and procedures.
Security & Confidentiality
• Handle confidential data with strict adherence to privacy and security policies.
•
QUALIFICATION REQUIREMENTS
EDUCATION
• Bachelor’s degree in information technology or equivalent experience
EXPERIENCE
• 2+ years of experience in IAM or system access administration.
• Strong knowledge of Active Directory, Azure AD, and Entra ID.
• Familiarity with RBAC, PIM, MFA, and Conditional Access.
• Experience with IAM solutions is required
• Knowledge of PowerShell scripting is desired but not required
• Experience managing users and groups in Active Directory
• Hands-on experience with Salesforce Service Desk or comparable IT service management tools.
• Excellent documentation and communication skills.
SKILLS
• Strong attention to detail
• Ability to solve problems in stressful situations
• Strong attention to detail
• Communication skills
• Ability to explain technical concepts to inexperienced users
• Time management skills
• Must have very strong problem solving/troubleshooting skills
• Strong communication skills are a requirement.
• Must have very strong customer service skills
• Capacity to identify and solve complex issues and automate recurring processes
• Must be able to multi-task while maintaining organizational skills
• Highly engaged and accountable
• Autonomous and performance-minded
Identity & Access Management Analyst
Office
Kuala Lumpur, Federal Territory of Kuala Lumpur, MY
Full Time
August 19, 2025