Training Courses Coordinator with Italian and English

Milestone Systems is a leading provider of data-driven video technology software. Our portfolio comprises XProtect video management software, Arcules video surveillance as a service, and BriefCam analytics. We amplify what organizations of any size can see, do and achieve with video. 

Our Scandinavian culture is based on our dedication to put people first. It's how we grow our culture, our business and our community. Investing in people is how we do it.

You Will Be Part Of:

Partner & Customer Training EMEA team is responsible for the marketing, sales, and delivery of training and certifications within the EMEA territory for Milestone.  The mission of the team is to empower the people in the Milestone community to perform on the-job by growing their expertise in designing and implementing Milestone solutions. By working directly with the EMEA sales organization, the team actively promotes, sells, and manages the certification and training activities driving towards a profitable and professional service business unit, that supports the sale of Milestone core products. 

Today we are a team of 6 people, and we are currently looking for a Training Courses Coordinator with Italian and English. 

What You Will do on a Typical Day at Milestone: 

• Communicate with attendees to explain pertinent course information along with the benefits of certification and training. 
• Manage marketing activities associated with upcoming courses. 
• Communicate important course information to potential attendees. 
• Follow-up with potential attendees to receive commitment for upcoming courses. 
• Receive and process orders for upcoming training courses and certifications. 
• Request invoices accordingly. 
• Manage and follow-up on payment and collections from customers attending courses. 
• Enter key customer data and activity into CRM. 
• Work with Milestone sales team to drive attendees into courses. 
• Work with Milestone channel partners to ensure they understand and meet certification and training requirements. 
• Work with distribution partners to actively promote and recruit for upcoming training courses. 
• Meet different targets for training activities within the various geographic regions. 

How Can You Match:

• University degree in economics or any other relevant subject. 
• Proficient in English language.
• Excellent command of Italian language.  
• Good command of Spanish language is an advantage.
• Knowledge of Salesforce or other CRM systems. 
• Excellent command of Microsoft office. 
• Prior inside sales experience. 
• Customer management experience.
• Experience working within the EMEA regions. 
• Strong communication skills both verbal and written.
• Be decisive and agile.
• Highly organized with the ability to handle multiple assignments.
• Ability to prioritize and focus on tasks completion with due dates. 
• Customer focus and desire to develop sales skills.

Milestone Supports Your Wellbeing and Growth:

• 25 days of paid vacation
• Flexible working hours
• Public transport card or parking spot in the office
• Compliments gift card
• Company sponsored mobile phone
• Sports card
• Food vouchers
• Luxury health and dental package
• Life insurance
• Learning and trainings plan

Thrilled to hear more

If you would like to become part of this amazing team and our exciting company, hit the Apply button and submit your application right away. Please include your CV, and do not forget to tell us why you would like to be working with Milestone Systems. All documents must be in English.