Manager - Operational Risk Losses

General information

Career area Risk Work Location(s) 500 Woodward Avenue, MI, 601 S. Tryon Street, NC Remote? No Ref # 20564 Posted Date 08-19-25 Working time Full time

Ally and Your Career

Ally Financial only succeeds when its people do - and that’s more than some cliché people put on job postings. We live this stuff! We see our people as, well, people - with interests, families, friends, dreams, and causes that are all important to them. Our focus is on the health and safety of our teammates as well as work-life balance and diversity and inclusion. From generous benefits to a variety of employee resource groups, we strive to build paths that encourage employees to stretch themselves professionally. We want to help you grow, develop, and learn new things. You’re constantly evolving, so shouldn’t your opportunities be, too?
Work Schedule: Ally designates roles as (1) fully on-site, (2) hybrid, or (3) fully remote. Hybrid roles are generally expected to be in the office a certain number of days per week as indicated by your manager. Your hiring manager will discuss this role's specific work requirements with you during the hiring process. All work requirements are subject to change at any time based on leader discretion and/or business need.

The Opportunity

This role is on a hybrid schedule in Detroit or Charlotte. 

The Operational Loss Manager will lead the Enterprise Operational Loss Program. The manager will oversee the adherence to the Enterprise Operational Risk Loss Management Standard and the Operational Risk Management Framework for Ally. 

The successful candidate must demonstrate strong communication and leadership skills and be capable of providing direction and collaborate with Independent Risk Management (IRM), Business Lines (BL), and Data Sources to implement and maintain sound risk management practices.

The Work Itself

 

• Establish and manage Operational Loss processes and routines to drive ongoing oversight and enforcement of standards across the enterprise to enable a strong risk management culture.
• Implement policy, framework, standards, procedures, and supporting technology for the Enterprise Operational Risk Loss Program.
• Provide guidance and subject matter expertise/training to all Program partners, as required, in support of compliance with Operational Loss (including Stress Testing) Program, including integration with other operational risk framework components.
• Ensure all processes, standards, and procedures are kept current, consistent with documentation, reviewed periodically for compliance, and assessed against the business need and risk appetite framework.
• Manage and guide the CPST exercise execution and the Operational Loss Capital Planning submission.
• Analyze data to draw relevant conclusions and communicate key findings to the Operational Risk Leadership team.
• Lead Operational Loss data quality maturity and analytical/reporting enhancements.
• Provide subject matter expertise in Operational Loss improvement initiatives (Loss data assessment, Archer enhancements, methodology/modeling approaches for Operational Loss forecasting for stress testing, etc.).
• Lead external research and benchmarking to enhance, update and maintain sound Operational Risk Management practices in alignment with regulatory requirements and industry standard methodology.
• Hire, train, and manage staff.
• Provide periodic updates to Senior Director and executive leadership through reporting routines.

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The Skills You Bring

• Bachelor's degree required: MBA or advanced degree preferred
• 5+ years of relevant experience in Risk Management, Finance, Accounting , or Audit within the financial services industry; a background in Operational Losses, Loss Forecasting/Modeling is preferred.
• Strong leadership skills with the ability to lead, coach, mentor, and delegate.  Experience managing multiple team members is preferred.    
• 2 +years of experience with GRC tools preferred (e.g., Archer or equivalent experience)
• Must be self-motivated, willing to take on initiative, capable of working independently, and manage through ambiguity to produce results
• Demonstrated ability to design, implement and manage process change including automation of data capture and data quality/reconciliation processes.
• Working knowledge of risk management components (e.g., policy/procedures, governance, reporting, risk control self-assessments, issue management) in a regulated environment.
• Strong leadership and managerial skills (attention to detail, fast paced, self-directed, organized, etc.) with a proven track record of increasing responsibilities within the organization.
• Strong influencing and communication skills and ability to provide advice/direction to all levels of employees and management.
• Expert proficiency with Microsoft products (e.g., Excel, Word, PowerPoint, Visio, etc.)

How We'll Have Your Back

Ally's compensation program offers market-competitive base pay and pay-for-performance incentives (bonuses) based on achieving personal and company goals. Our Total Rewards program includes industry-leading compensation and benefits plus additional incentives that are designed to meet your needs and those of your family so you can get the most out of your career and your life, including:

• Time Away: Program starts at 20 paid time off days in addition to 11 paid holidays and 8 hours of volunteer time off yearly (time off days are prorated based on start date and program varies based on full or part-time status and management level).
• Planning for the Future: plan for the near and long term with an industry-leading 401K retirement savings plan with matching and company contributions, student loan pay downs and 529 educational save up assistance programs, tuition reimbursement, employee stock purchase plan, and financial learning center and financial coach access.
• Supporting your Health & Well-being: flexible health and insurance options including medical, dental and vision, employee, spouse and child life insurance, short- and long-term disability, pre-tax Health Savings Account with employer contributions, Healthcare FSA, critical illness, accident & hospital indemnity insurance, and a total well-being program that helps you and your family stay on track physically, socially, emotionally, and financially.
• Building a Family: adoption, surrogacy and fertility assistance as well as paid parental and caregiver leave, Dependent Day Care FSA back-up child and adult/elder care days and childcare discounts.
• Work-Life Integration: other benefits including Mentally Fit Employee Assistance Program, subsidized and discounted Weight Watchers® program and other employee discount programs.
• Other compensations: depending on the role for which you are considered, you may be eligible for travel allowances, relocation assistance, a signing bonus and/or equity.
• To view more detailed information about Ally’s Total Rewards, please visit this link: https://www.ally.com/content/dam/pdf/corporate/ally-total-rewards-snapshot.pdf

 

Who We Are:

 

Ally Financial is a customer-centric, leading digital financial services company with passionate customer service and innovative financial solutions. We are relentlessly focused on "Doing it Right" and being a trusted financial-services provider to our consumer, commercial, and corporate customers. For more information, visit www.ally.com.

 

Ally is an equal opportunity employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to age, race, color, sex, religion, national origin, disability, sexual orientation, gender identity or expression, pregnancy status, marital status, military or veteran status, genetic disposition or any other reason protected by law.

 

We are committed to working with and providing reasonable accommodation to applicants with physical or mental disabilities. For accommodation requests, email us at hrpolicy@ally.com. Ally will not discriminate against any qualified individual who is capable of performing the essential functions of the job with or without reasonable accommodation.

Base Pay Range: $90000 - $150000 USDAn individual's position in the range is determined by the specific role, the scope and responsibilities of the role, work experience, education, certification(s), training, and additional qualifications. We review internal pay, the competitive market, and business environment prior to extending an offer.  Incentive Compensation: This position is eligible to participate in our annual incentive plan.